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Sametime crashes the client once user sends a chat.
Wongo Wongo 06/09/2015 02:04 PM
Sametime Standard 8.5.2 Windows


LN 9.01 FP3 running on Windows 8.1 No issue if running nlnotes.exe. (basic mode) Same issue when logged in as different Windows account. Stopped all startup services and services but same issue. Verified running latest Java.
Only one workstation running into issue.

Verified LN directory is excluded from Symantec.

Anyone out there ran into this issue with sametime crashing the client.

Googled the following WCTShutdownThread and OSWCTPanicShutdown but didn't have any luck.


NSD log shows the following..

###########################################################
### thread 12/16: [ NLNOTES: 1620: 1230]
### FP=0x08b2ac08, PC=0x77bec4bc, SP=0x08b2ab98
### stkbase=0x08b30000, total stksize=262144, used stksize=21608
############################################################
[ 1] 0x77bec4bc ntdll.ZwWaitForSingleObject+12 (6bc,493e0,0,8b2b3d0)
[ 2] 0x77642c02 KERNELBASE.WaitForSingleObject+18 (6bc,493e0,750e2ad0,8b2b809)
@[ 3] 0x60b59ea4 nnotes.FRSendCommandToService+1268 (8b2b3f4,8b2b7f4,8b2b809,1)
@[ 4] 0x60b5b2c9 nnotes.OSRunExternalScript@8+1241 (8b2bb6c,1)
@[ 5] 0x60b5b9bc nnotes.FRTerminateWindowsResources+1260 (1,1010,1,0)
@[ 6] 0x60b5c0b2 nnotes.OSFaultCleanupExt@24+1154 (2af6a70,1010,0,0,0,8b2bf94)
@[ 7] 0x60b5c63a nnotes.OSFaultCleanup@12+26 (0,1010,0)
@[ 8] 0x60b98404 nnotes.OSNTUnhandledExceptionFilter@4+276 (8b2f7d4)
@[ 9] 0x60b5cc53 nnotes.Panic@4+883 (8b2f7f0)
@[10] 0x60b5cd2b nnotes.OSWCTPanicShutdown+203 (144c,0,60abf960,29b5b00)
@[11] 0x632b3741 nnotesws.WCTShutdownThread+833 (144c,0,60abf960,0)
@[12] 0x60abfa41 nnotes.ThreadWrapper@4+225 (0)

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