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 FFDC text files populating in MyDocuments folder - caused by Sametime Madel Zarzuela 08/22/2011 02:13 AM Sametime Standard 8.5.2 Windows
Hi,
I have previously posted this query in the 8.5 forum but no one has replied. Appreciate any input you may have.
Thanks.
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Has anyone here encountered a problem where a bunch of FFDC text files populate and are saved in their respective MyDocs folder?
The text file contains the following:
>>>>MQTT Client FFDC
Timestamp:Fri Mar 18 14:15:30 GMT 2011
Thread :Mqtt Client Dispatcher
(TID:686696686)
ClientId : ST8C:1300457702090
MqttClient 3.0.2.0
MQTT specification V3.0
Licensed Materials - Property of IBM
(C) Copyright IBM Corp. 2002, 2008 All Rights Reserved
java.lang.NullPointerException
at com.ibm.collaboration.realtime.brokerbridge.BuddyListHandler.processGetGroupMsg(Unknown Source)
at com.ibm.collaboration.realtime.brokerbridge.BridgeMessageProcessor.processMessage(Unknown Source)
at com.ibm.collaboration.realtime.brokerbridge.BridgeBrokerClient.publishArrived(Unknown Source)
at com.ibm.mqttclient.v3.internal.factory.MqttClientImpl.publishArrived(Unknown Source)
at com.ibm.mqttclient.v3.internal.MqttClientReceiveModule.receive(Unknown Source)
at com.ibm.mqttclient.v3.internal.MqttClientReceiveModule.handleReceive(Unknown Source)
at com.ibm.mqttclient.v3.internal.MqttClientModule.handleReceive(Unknown Source)
at com.ibm.mqttdirect.core.Dispatcher.dispatch(Unknown Source)
at com.ibm.mqttdirect.core.Dispatcher.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
We've had another user who complained of the said problem and was somehow fixed when her Notes client was upgraded to 852 and Java was reinstalled. This second user, however, is already in 852.
Appreciate any inputs.
Thanks,
Mardell
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