RE: Sametime 8.5.1 - there is no a/v icon in st clients William Hepler 3.Aug.11 12:21 PM Lotus Notes Sametime Standard 8.5.1All Platforms
It sounds like there is an issue with your Policy being properly applied to your users.
The process of checking for the AV options is to first have the Client receive details on who/what/where is the media Server. If there is a Media Server then a SIP request is sent to the Registrar.
If this fails you will receive an error. If this is successful the other reason the feature would be greyed would be policies. Check the "Allow All Features to be used in embedded clients". Check also for Media Server Policy settings that should not be enabled. I've noticed before Admins will select the option to "allow third Party telephony providers" when they are not using Third party products.
For the Meeting server, that also sounds like there is a disconnect of your User's login and the Policy being assigned. You would likely want to check the Wimconfig.xml. Here are some details from a TN that maybe helpful to check or understand about how the user's name is resolved to the policy.
In Websphere Global Security
for the Domino Federated Repository -
1.)Setting - Distinguished name of a base entry that uniquely identifies this set of entries in the realm - to match the Domino org - generally, o=org.
2.)Setting - "Distinguished name of a base entry in this repository " to blank (empty)
3.) Edit the dmgr's wimconfig.xml file under the profile_root/config/cells/cell_name/wim/config directory as follows (this example changes the mapping to "externalName");
And then synchronize and restart the nodes and deployment manager.
Please note - if you make subsequent changes to the Global Security Federated Repository area using the ISC - Step 3 may need to be redone as changes may be lost.
What this does -
Step 1.) Insures that the username in the LTPA token created from Domino map to an existing repository in WAS - If there is no match, you get the "user not in defined realm" error in the logs.
Step 2.) Insures that Domino Flat groups can be found for policies
Step 3.) Insures that the username in the LTPA token that WAS generates is resolvable by the Sametime Community Server. In general, Domino does not validate the usernames contained within the LTPA token, it grants the user "default" level access to the database based on the validity of the token.