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developerWorks  >  Lotus  >  Forums & community  >  IBM Sametime Forum

IBM Sametime Forum

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Marcie K. Vantrease 1.Jul.11 09:09 PM a Web browser
Sametime Standard 8.5.1 Windows


We have an issue with Business Cards not showing all information. At this time, the only information showing on the Business Cards when hovered over is the name of the Contact. I have tried the following to correct any problems with the vpuserinfo.nsf.
=================
nfixup vpuserinfo.nsf -f
ncompact vpuserinfor.nsf -C -C -i
nupdall vpuserinfor.nsf -c
=================

But, I still get errors on boot with HTTP JVM. Here is the boot with the Fatal Error listed:
========================
07/01/2011 08:04:57 PM Event Monitor started
07/01/2011 08:05:09 PM Lotus Domino (r) Server started, running Release 8.5.2FP1
07/01/2011 08:05:09 PM Server started on physical node Lxxxxxxxx
07/01/2011 08:05:10 PM Fault Analyzer started
07/01/2011 08:05:11 PM No fault databases found on this server
07/01/2011 08:05:11 PM Fault Analyzer shutdown
07/01/2011 08:05:11 PM The Console Log file is undefined

07/01/2011 08:05:11 PM Console Logging is DISABLED

07/01/2011 08:05:13 PM Starting update of database usage statistics
07/01/2011 08:05:13 PM The current OS library path is Path=C:\Program Files\HP\NCU;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\system32\WindowsPowerShell\v1.0;c:\Program Files (x86)\Novell\ZENworks\bin;C:\Program Files\OmniBack\bin\
07/01/2011 08:05:13 PM OS library path set to Path=C:\Lotus\Domino\ibm-jre\jre\bin;C:\Lotus\Domino\ibm-jre\jre\bin\classic;C:\Program Files\HP\NCU;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\system32\WindowsPowerShell\v1.0;c:\Program Files (x86)\Novell\ZENworks\bin;C:\Program Files\OmniBack\bin\
07/01/2011 08:05:13 PM Verifying Sametime startup status ......
07/01/2011 08:05:13 PM Index update process started:
07/01/2011 08:05:13 PM Admin Process: Lxxxxxx/Sxxxxxx is the Administration Server of the Domino Directory.
07/01/2011 08:05:13 PM Database Replicator started
07/01/2011 08:05:13 PM Replicator is set to Ignore Database Quotas
07/01/2011 08:05:13 PM SMTP Server: Starting...
07/01/2011 08:05:14 PM DAOSMGR: DAOS is not enabled, nothing to do.
07/01/2011 08:05:14 PM Database Server started
07/01/2011 08:05:14 PM Administration Process started
07/01/2011 08:05:14 PM Agent Manager started
07/01/2011 08:05:15 PM HTTP Server: Using Web Configuration View
07/01/2011 08:05:15 PM AMgr: Executive '1' started. Process id '2244'
07/01/2011 08:05:15 PM AMgr: Executive '2' started. Process id '4516'
07/01/2011 08:05:18 PM LDAP Server: Starting...
07/01/2011 08:05:18 PM Router: Mail Router started for domain Sxxxxxxx
07/01/2011 08:05:18 PM Router: Internet SMTP host Lxxxxxx in domain Lxxxxxxx.com
07/01/2011 08:05:19 PM LDAP Server: Serving directory names.nsf in the Sxxxxxx.com Internet domain
07/01/2011 08:05:19 PM LDAP Server: Serving referrals to LDAP server Lxxxxxx.Sxxxxx.COM
07/01/2011 08:05:19 PM LDAP Schema: Started loading...
07/01/2011 08:05:19 PM LDAP Schema: Finished loading
07/01/2011 08:05:19 PM SMTP Server: Started
07/01/2011 08:05:21 PM LDAP Server: Started
07/01/2011 08:05:32 PM JVM: Java Virtual Machine initialized.
07/01/2011 08:05:32 PM HTTP Server: Java Virtual Machine loaded
07/01/2011 08:05:32 PM JVM: Java Virtual Machine initialized.
07/01/2011 08:05:32 PM Servlet engine initialization was successful
07/01/2011 08:05:32 PM HTTP JVM: com.lotus.sametime.configuration.DominoBootstrapServlet: init
07/01/2011 08:05:32 PM RunJava: Started lotus/notes/addins/ispy/ISpy Java task.
07/01/2011 08:05:38 PM ISpy: Initialization complete.
07/01/2011 08:05:40 PM Router: Transferred 1 messages to Lxxxxxx/Sxxxxx via Notes
07/01/2011 08:05:41 PM Opened session for Lxxxxxx/Sxxxxx (Release 8.5.2FP2)
07/01/2011 08:05:57 PM HTTP JVM: com.lotus.sametime.configuration.DominoConfigurationServlet: init

> load runjava RMEval
07/01/2011 08:06:06 PM HTTP JVM: com.lotus.sametime.admin.authentication.AccessControlServlet: init
07/01/2011 08:06:06 PM HTTP JVM: com.lotus.sametime.admin.DominoAdminXPathRequestServletJAXP: init
07/01/2011 08:06:06 PM HTTP JVM: com.lotus.sametime.meetingmanagement.remote.servlet.MMAPIServlet: init
07/01/2011 08:06:06 PM RunJava: Started lotus/notes/addins/rmeval/RMEval Java task.
07/01/2011 08:06:08 PM HTTP JVM: com.lotus.sametime.calendar.NotesCalendarServlet: init
07/01/2011 08:06:08 PM HTTP JVM: com.lotus.sametime.materials.servlets.FileUploadServlet: init
07/01/2011 08:06:08 PM HTTP JVM: com.lotus.sametime.materials.servlets.RAPFileServlet: init
07/01/2011 08:06:08 PM HTTP JVM: com.lotus.sametime.statistics.StatisticsServlet: init
07/01/2011 08:06:08 PM HTTP JVM: com.lotus.sametime.admin.policy.PolicyServlet: init
07/01/2011 08:06:08 PM HTTP JVM: com.lotus.sametime.admin.namechange.NameChangeServlet: init
07/01/2011 08:06:08 PM HTTP JVM: com.lotus.sametime.mtk.meeting.MeetingServlet: init
07/01/2011 08:06:09 PM HTTP JVM: com.lotus.sametime.telephonyservlet.TelephonyServlet: init
07/01/2011 08:06:12 PM Finished updating usage statistics
07/01/2011 08:06:14 PM Opened session for Lxxxxxx/Sxxxxx (Release 8.5.2FP2)
07/01/2011 08:06:19 PM HTTP JVM: com.ibm.sametime.userinfo.servlets.UserInfoServlet: init
07/01/2011 08:06:19 PM HTTP JVM: [Fatal Error] :1:1: Content is not allowed in prolog.
07/01/2011 08:06:19 PM HTTP JVM: Error occurred while initializing Servlet (UserInfoServlet)
07/01/2011 08:06:19 PM HTTP JVM: -----Servlet Information-----
07/01/2011 08:06:19 PM HTTP JVM: Servlet name: UserInfoServlet
07/01/2011 08:06:19 PM HTTP JVM: Servlet class: com.ibm.sametime.userinfo.servlets.UserInfoServlet
07/01/2011 08:06:19 PM HTTP JVM: Servlet state: <Error>
07/01/2011 08:06:19 PM HTTP JVM: Configuration parameters: <none>
07/01/2011 08:06:19 PM HTTP JVM: Info for: com.ibm.sametime.userinfo.servlets.UserInfoServlet@77c277c2
07/01/2011 08:06:19 PM HTTP JVM: java.lang.IndexOutOfBoundsException: null
07/01/2011 08:06:19 PM HTTP JVM: com.lotus.sametime.startup.SametimeStartupServlet: init
07/01/2011 08:06:25 PM XSP Command Manager initialized
07/01/2011 08:06:26 PM HTTP Server: Started
07/01/2011 08:06:51 PM Received Startup Notification
07/01/2011 08:06:51 PM Initiating Sametime Startup
07/01/2011 08:06:51 PM Sametime Server: Starting services
07/01/2011 08:06:51 PM Sametime: Building service start order from dependencies...
07/01/2011 08:06:51 PM Sametime: Found event server service.
07/01/2011 08:06:51 PM Sametime: Starting services...
07/01/2011 08:06:51 PM Sametime: Starting event server service.
07/01/2011 08:06:57 PM Sametime: Service [Telephony Service] is disabled.
07/01/2011 08:06:57 PM Sametime: Starting service [Java Services].
07/01/2011 08:06:57 PM Sametime: Process 8168 created.
07/01/2011 08:06:59 PM Sametime: Service [Java Services] started successfully.
07/01/2011 08:06:59 PM Sametime: Starting service [Configuration Bridge].
07/01/2011 08:06:59 PM Sametime: Process 6696 created.
07/01/2011 08:07:02 PM Sametime: Service [Configuration Bridge] started successfully.
07/01/2011 08:07:02 PM Sametime: Starting service [Event Bridge].
07/01/2011 08:07:02 PM Sametime: Service [Event Bridge] started successfully.
07/01/2011 08:07:02 PM Sametime: Starting service [Logger].
07/01/2011 08:07:02 PM Sametime: Process 7232 created.
07/01/2011 08:07:04 PM Sametime: Service [Logger] started successfully.
07/01/2011 08:07:04 PM Sametime: Starting service [T.120 MCU].
07/01/2011 08:07:04 PM Sametime: Process 7308 created.
07/01/2011 08:07:08 PM Sametime: Service [T.120 MCU] started successfully.
07/01/2011 08:07:08 PM Sametime: Starting service [Whiteboard Server].
07/01/2011 08:07:08 PM Sametime: Process 8360 created.
07/01/2011 08:07:09 PM Sametime: Service [Whiteboard Server] started successfully.
07/01/2011 08:07:09 PM Sametime: Starting service [Statistics Server].
07/01/2011 08:07:09 PM Sametime: Service [Statistics Server] started successfully.
07/01/2011 08:07:09 PM Sametime: Starting service [Shared Object Server].
07/01/2011 08:07:09 PM Sametime: Service [Shared Object Server] started successfully.
07/01/2011 08:07:09 PM Sametime: Starting service [Material Manager].
07/01/2011 08:07:09 PM Sametime: Process 8468 created.
07/01/2011 08:07:10 PM Platform statistics are disabled
07/01/2011 08:07:10 PM RM Evaluation: Initialization complete
07/01/2011 08:07:11 PM Sametime: Service [Material Manager] started successfully.
07/01/2011 08:07:11 PM Sametime: Starting service [Capacity Monitor].
07/01/2011 08:07:11 PM Sametime: Service [Capacity Monitor] started successfully.
07/01/2011 08:07:11 PM Sametime: Starting service [Calendar Service].
07/01/2011 08:07:11 PM Sametime: Service [Calendar Service] started successfully.
07/01/2011 08:07:11 PM Sametime: Starting service [Broadcast Gateway].
07/01/2011 08:07:11 PM Sametime: Process 8620 created.
07/01/2011 08:07:11 PM Sametime: Service [Broadcast Gateway] started successfully.
07/01/2011 08:07:11 PM Sametime: Starting service [Broadcast Controller].
07/01/2011 08:07:11 PM Sametime: Process 8676 created.
07/01/2011 08:07:14 PM Sametime: Service [Broadcast Controller] started successfully.
07/01/2011 08:07:14 PM Sametime: Starting service [A/V MMP].
07/01/2011 08:07:15 PM Sametime: Process 9092 created.
07/01/2011 08:07:15 PM Sametime: Service [A/V MMP] started successfully.
07/01/2011 08:07:15 PM Sametime: Starting service [Interactive Streamed Media Service].
07/01/2011 08:07:15 PM Sametime: Service [Interactive Streamed Media Service] started successfully.
07/01/2011 08:07:15 PM Sametime: Starting service [H.323 MCU].
07/01/2011 08:07:15 PM Sametime: Process 9196 created.
07/01/2011 08:07:16 PM Sametime: Service [H.323 MCU] started successfully.
07/01/2011 08:07:16 PM Sametime: Starting service [Authentication Server].
07/01/2011 08:07:16 PM Sametime: Process 9464 created.
07/01/2011 08:07:17 PM Sametime: Service [Authentication Server] started successfully.
07/01/2011 08:07:17 PM Sametime: Starting service [Activity Provider].
07/01/2011 08:07:17 PM Sametime: Process 9528 created.
07/01/2011 08:07:17 PM Sametime: Service [Activity Provider] started successfully.
07/01/2011 08:07:17 PM Sametime: All services started successfully.
07/01/2011 08:07:17 PM Sametime: Server startup successful.
07/01/2011 08:07:51 PM Sametime Server: Running
=====================================
Any thoughts or suggestions would be greatly appreciated.

Thank you.
Marcie






Business Cards not showing correctl... (Marcie K. Vantr... 1.Jul.11)
. . RE: Business Cards not showing corr... (Carl Tyler 2.Jul.11)
. . . . RE: Business Cards not showing corr... (Marcie K. Vantr... 5.Jul.11)





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