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developerWorks  >  Lotus  >  Forums & community  >  IBM Sametime Forum

IBM Sametime Forum

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super mannn 20.Jan.09 12:15 AM a Web browser
Sametime Connect Client 7.5.1 CF1 Windows


The sametime 7.5 client can't start, after the start picture, it prompt a dialog,writing the error in the log file.

So it is obviously a java out of memory error. It used to work normal, and sunden after a day, it crashed.

There are more serious problem, it can't uninstall, when uninstall it, it will prompt to find "setup.msi". And it also can't be re-install as well.

Here is error log:

===================================
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en
Framework arguments: -plugincustomization plugin_customization.ini
Command-line arguments: -os win32 -ws win32 -arch x86 -data @user.home/IBM/RCP/Sametime -plugincustomization plugin_customization.ini

!ENTRY org.eclipse.equinox.preferences 4 0 2009-01-19 13:39:21.716
!MESSAGE FrameworkEvent.ERROR
!STACK 0
org.osgi.framework.BundleException: Exception in org.eclipse.core.internal.preferences.Activator.start() of bundle org.eclipse.equinox.preferences.
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:1010)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(BundleContextImpl.java:966)
at org.eclipse.osgi.framework.internal.core.BundleHost.startWorker(BundleHost.java:317)
at org.eclipse.osgi.framework.internal.core.AbstractBundle.resume(AbstractBundle.java:329)
at org.eclipse.osgi.framework.internal.core.Framework.resumeBundle(Framework.java:1046)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.resumeBundles(StartLevelManager.java:573)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.incFWSL(StartLevelManager.java:495)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.doSetStartLevel(StartLevelManager.java:275)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.dispatchEvent(StartLevelManager.java:455)
at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:189)
at org.eclipse.osgi.framework.eventmgr.EventManager$EventThread.run(EventManager.java:291)
Caused by: java.lang.OutOfMemoryError
at org.eclipse.core.internal.registry.TableReader.readArray(Unknown Source)
at org.eclipse.core.internal.registry.TableReader.basicLoadExtensionPoint(Unknown Source)
at org.eclipse.core.internal.registry.TableReader.loadExtensionPoint(Unknown Source)
at org.eclipse.core.internal.registry.TableReader.loadExtensionPointTree(Unknown Source)
at org.eclipse.core.internal.registry.RegistryObjectManager.load(Unknown Source)
at org.eclipse.core.internal.registry.RegistryObjectManager.basicGetObject(Unknown Source)
at org.eclipse.core.internal.registry.RegistryObjectManager.getObject(Unknown Source)
at org.eclipse.core.internal.registry.BaseExtensionPointHandle.getExtensionPoint(Unknown Source)
at org.eclipse.core.internal.registry.BaseExtensionPointHandle.getExtensions(Unknown Source)
at org.eclipse.core.internal.preferences.PreferenceServiceRegistryHelper.getPrefExtensions(Unknown Source)
at org.eclipse.core.internal.preferences.PreferenceServiceRegistryHelper.initializeScopes(Unknown Source)
at org.eclipse.core.internal.preferences.PreferenceServiceRegistryHelper.<init>(Unknown Source)
at org.eclipse.core.internal.preferences.Activator.addingService(Unknown Source)
at org.osgi.util.tracker.ServiceTracker$Tracked.trackAdding(ServiceTracker.java:1014)
at org.osgi.util.tracker.ServiceTracker$Tracked.trackInitialServices(ServiceTracker.java:875)
at org.osgi.util.tracker.ServiceTracker.open(ServiceTracker.java:282)
at org.osgi.util.tracker.ServiceTracker.open(ServiceTracker.java:221)
at org.eclipse.core.internal.preferences.Activator.start(Unknown Source)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl$2.run(BundleContextImpl.java:991)
at java.security.AccessController.doPrivileged(Unknown Source)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:985)
... 10 more
=======================================

Also checked javacore
=======================================
NULL ------------------------------------------------------------------------
0SECTION TITLE subcomponent dump routine
NULL ===============================
1TISIGINFO Dump Event "systhrow" (00040000) Detail "java/lang/OutOfMemoryError" received
1TIDATETIME Date: 2009/01/19 at 13:39:21
1TIFILENAME Javacore filename: C:\Program Files\IBM\Sametime Connect\javacore.20090119.133921.4484.txt
NULL ------------------------------------------------------------------------
0SECTION GPINFO subcomponent dump routine
NULL ================================
2XHOSLEVEL OS Level : Windows XP 5.1 build 2600 Service Pack 2
2XHCPUS Processors -
3XHCPUARCH Architecture : x86
3XHNUMCPUS How Many : 1
NULL
1XHERROR2 Register dump section only produced for SIGSEGV, SIGILL or SIGFPE.
NULL
NULL ------------------------------------------------------------------------
0SECTION ENVINFO subcomponent dump routine
NULL =================================
1CIJAVAVERSION J2RE 6.? IBM J9 2.3 Windows XP x86-32 build
1CIVMVERSION VM build 20070313_11949_lHdSMR
1CIJITVERSION JIT disabled - 20070220_1806_r8
1CIRUNNINGAS Running as an embedded JVM
1CICMDLINE [not available]
1CIJAVAHOMEDIR Java Home Dir: C:/Program Files/IBM/Sametime Connect/jre
1CIJAVADLLDIR Java DLL Dir: C:/Program Files/IBM/Sametime Connect/jre\bin
1CISYSCP Sys Classpath: C:/Program Files/IBM/Sametime Connect/jre\lib\jclMax\classes.zip;C:/Program Files/IBM/Sametime Connect/jre\lib\charconv.zip;C:/Program Files/IBM/Sametime Connect/jre\lib\jclMax\locale.zip;C:/Program Files/IBM/Sametime Connect/jre\lib\jclMax\ext\classes_.jxe;C:/Program Files/IBM/Sametime Connect/jre\lib\jclMax\ext\xml_.jxe;
1CIUSERARGS UserArgs:
2CIUSERARG -Xoptionsfile=C:\Program Files\IBM\Sametime Connect\jre\bin\.j9vm 0x0014C3C8
2CIUSERARG -Dcom.ibm.oti.vm.exe=C:\Program Files\IBM\Sametime Connect\jre\bin\sametime75.exe
2CIUSERARG _port_library 0x0012FB74
2CIUSERARG -Djava.home=C:/Program Files/IBM/Sametime Connect/jre
2CIUSERARG -Djava.library.path=C:/Program Files/IBM/Sametime Connect/native
2CIUSERARG -Xjcl:jclmax_23
2CIUSERARG -Xms16M
2CIUSERARG -Xgcpolicy:gencon
2CIUSERARG -Xquickstart
2CIUSERARG -Xtrace:none
2CIUSERARG -Xdump:heap
2CIUSERARG -Xint
2CIUSERARG -Xmn4M
2CIUSERARG -Xcompactgc
2CIUSERARG -Xverify:none
2CIUSERARG -Dosgi.framework.extensions=com.ibm.jxesupport
2CIUSERARG -Dibm.jxes.jar2jxeOptions=-nog
2CIUSERARG -Dcom.ibm.pvc.webcontainer.port=0
2CIUSERARG -DSametime.renameOldLogs=true
2CIUSERARG -Dosgi.nl=en
2CIUSERARG -Dcom.ibm.oti.vm.bootstrap.library.path=C:\Program Files\IBM\Sametime Connect\jre\bin\
2CIUSERARG -Djava.class.path=C:\Program Files\IBM\Sametime Connect\startup.jar
2CIUSERARG -Xjcl:jclmax_23
NULL
1CIJVMMI JVM Monitoring Interface (JVMMI)
NULL ------------------------
2CIJVMMIOFF [not available]
NULL
NULL ------------------------------------------------------------------------
0SECTION MEMINFO subcomponent dump routine
NULL =================================
1STHEAPFREE Bytes of Heap Space Free: 9c2e10
1STHEAPALLOC Bytes of Heap Space Allocated: 1000000
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Does anyone can help me out??






Sametime 7.5 start launch error (super mannn 20.Jan.09)
. . Check out this Technote (S Cooper 21.Jan.09)





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