atin gupta2005 23.Jan.15 10:34 AM a Web browser Sametime Connect Client All Releases All Platforms
1. There are same-time clients who are facing the issue of multiple ids creation in the friends list.
2. As scenario if Mr. Rahul is logged in on Laptop and chatting with Mr. Mohit, there is one instance of Mr. Rahul in the frends list of Mr. Mohit. Then Mr. Rahul logs off from Laptop and Logs in from another Laptop or Mobile, Mr. Rahul will see 2 instances in his friends list for Mr. Rahul. One will be visible as Offline and the other will be visible as Online. Mr. Mohit has to manually refresh.
Mr. Mohit should see only one instance.
- There should be either a button to refresh on the Same-time client or
- the duplicate sessions should be deleted from the server remotely for all the users.