RE: External Users' Nicknames Display as 'AOL' or 'Users' Leslie Bradley 1.Feb.08 01:48 PM a Web browser Administration 7.5.1 CF1Windows
Here are results from recent testing regarding the corruption of external contacts in the buddy list:
If Sametime name change task is run, and you have none of the users who are being changed in your buddy list, your external contacts' nicknames continue to appear appropriately.
If you have a user in your list, and name change is run to update that user, your external contacts will be affected.
Interestingly, we found that if your contact list synchronization preference is set to replace local with server, then the corruption to the external users is minimized. For example a nickname display:
Before running name change with synchronization set to merge local and server lists:
Before running name change with synchronization set to replace local with server list:
Yahoo Users Bill Smith
Though this is still not optimal, at least one can still identify the contact.