Jamil Shamy 25.Jul.12 03:57 PM a Web browser Applications development 8.5.2 Windows
We have an application which uses Sametime SDK to send emails and pings to people to notify them of specific events. This tool runs 24/7.
The issue is when the sametime Server that this tools connects to is down or there is a problem with the connection, a pop up window will show up saying that there is an error connecting (Please see attached screen shots). The tool is coded in a way that it tries to reconnect to the server after a certain amount of time, but the problem is as long as the popup error windows still exist they will block the tool from connecting to the server.
What we are used to do is to close the windows manually when this sort of thing happen (This is cousing a lot of down time for the tool), but we are wondering if there is a way (in coding or through configuration) to configure Sametime not to show these messages when there is a problem with the connection or to get rid of them programmatically when they appear.
Thanks for help