Skip to main content
This forum is closed to new posts and responses. New discussions are now taking place in the IBM Developer Answers forum.
Information Mgmt
New to Lotus
How to buy
Live demos
Technical library
Forums & community
Java™ technology
Open source
SOA and Web services
Web development
My developerWorks
About dW
Submit content

developerWorks  >  Lotus  >  Forums & community  >  IBM Sametime Forum

IBM Sametime Forum



PreviousPrevious NextNext

Pam Assivero 19.Mar.15 05:31 PM a Web browser
Sametime Standard 9.0 Windows

We've just upgraded our Sametime environment and we're in the testing phase of the new (for us) meeting server. (We have an 8.5.3 Community server still running our Sametime meetings).

I have one user (of course it's the IT Manager) who is using a Surface Pro 3 with the Standard Notes client 9.0.1 installed. He has no issue using Sametime chat, but if he tries to start/attend a meeting, all he gets is a spinning wheel. If he reboots, then it seems to resolve for a while.

We thought it was network related and there is a setting that extends the length of time before the device goes to sleep or something, which we extended to the maximum 4 hours.

I've uninstalled using NICE and reinstalled completely the full client (he has Admin and Designer too) and I've installed the Sametime meetings plug in. And it will work for a while but will stop again. Rebooting seems to resolve it for a whil again.

Two days ago he asked me to fix it again, so this time I deleted cache and the Workspace folder. It seemed to fix it until today when he told me that again, it's not working.

I'm lost. No one else is using the tablet, so I can't compare. And he's not using a laptop right now. I've suggested he add an entry to his host file for the server although I don't think that will make any difference. If he logs out of Sametime and then back in and tries to access a meeting room it still doesn't work.

I'm open to suggestions. And if it is documented somewhere that the embedded meeting rooms don't work on the full client on a tablet, I need the link because that's the only way he will accept it. I mentioned that I thought it was a limitation of the tablet and his response was "but it's windows 8.1". And no, it isn't an RT version. It's Windows 8.1. Pro.

So if anyone has any idea I'd love to hear it.


Surface Pro 3 and Sametime Meetings... (Pam Assivero 19.Mar.15)
. . If you go into the help, support, V... (Carl Tyler 19.Mar.15)
. . . . Thanks (Pam Assivero 20.Mar.15)

  Document options
Print this pagePrint this page

 Search this forum

  Forum views and search
Date (threaded)
Date (flat)
With excerpt
Advanced search

 RSS feedsRSS
All forum posts RSS
All main topics RSS
More Lotus RSS feeds


Forum use and etiquette
Native Notes Access
Web site Feedback

Lotus Support

 Lotus Support
IBM Support Portal - Lotus software
Lotus Support documents
Lotus support by product
Lotus support downloads
Lotus support RSS feeds


IBM Composite Applications
IBM Mashup Center
IBM Connections
IBM Connections Cloud Developers
IBM Docs
IBM Forms
IBM Mobile Connect
IBM Sametime
IBM SmartCloud for Social Business
IBM Web Experience Factory
Lotus Domino
Lotus Domino Designer
Lotus Expeditor
Lotus Foundations
Lotus iNotes
Lotus Instructor Community Courseware
Lotus Notes
Lotus Notes & Domino Application Development
Lotus Notes Traveler
Lotus Protector
Lotus Quickr
Lotus Symphony
IBM Web Content Manager
WebSphere Portal

Lotus Forums

 Lotus Forums
Notes/Domino 9.0
Notes/Domino 8.5 + Traveler
Notes/Domino XPages development forum
Notes/Domino 8
Notes/Domino 6 and 7
IBM Connections
IBM Mobile Connect
IBM Sametime
IBM SmartCloud Notes
Lotus Enterprise Integration
Lotus Protector
Lotus Quickr
Lotus SmartSuite