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RE: Sametime 9.0.1 - External User wait 2 minutes to make Audio Call Dung Mr Nguyen 13.Mar.17 06:28 AM a Web browser Sametime Advanced 9.0Linux
Thanks for your quick reply.
I mean: "that the user has to wait a further 2 minutes once the icon has appeared before initiating AV "
I remove all logging in Turn server already.
I use both TCP and UDP for TURN with port 3478, SIP and TCP.
I used TLS before but we got the issue about certificate (we have an wild-card certificate *.company.com --> Do you know what exactly SAN names that i need ?) --> so we change to TCP.
Another issue: If we configure DNS local turn.company.com to 0.0.0.0, then:
- external user call to internal user: just only get AV from the internal user.
- Internal user call to External user: everything is OK
So we temporary configure DNS local point to real ip of turn server (example: 10.3.60.247)
I think You are right when identify the problem around the Turn server. Again, thank you so much for your reply.