Skip to main content
This forum is closed to new posts and responses. New discussions are now taking place in the IBM Developer Answers forum.
 
developerWorks
AIX and UNIX
Information Mgmt
Lotus
New to Lotus
Products
How to buy
Downloads
Live demos
Technical library
Training
Support
Forums & community
Events
Rational
Tivoli
WebSphere
Java™ technology
Linux
Open source
SOA and Web services
Web development
XML
My developerWorks
About dW
Submit content
Feedback



developerWorks  >  Lotus  >  Forums & community  >  IBM Sametime Forum

IBM Sametime Forum

developerWorks

  

PreviousPrevious NextNext

RE: Some shared screens show as white or grey
Ben Williams 16.Nov.15 10:16 AM Lotus Notes
Sametime Standard 9.0 Windows


I had a customer (8.5.2.1) who had some similar issues with users on a VPN. Screen sharing would not work properly from time to time, freezes, blank screens. I enabled network trace in the client and found that the client was disconnected from them server when on VPN.

I put this down as the cause as I doubted very much it would be the server.

The client can perform peer-to-peer application sharing which uses port 22222. It could the case this port is not open via VPN or not reachable or natted etc.

In meeting policies you could disable the following policy to force all traffic through the server. This might just do it for assuming this is the problem.



Are your meeting servers accessible externally? What if the user drops the VPN and connects over the internet, can they successfully perform application sharing?




Some shared screens show as white o... (Pam Assivero 12.Nov.15)
. . RE: Some shared screens show as whi... (Ben Williams 16.Nov.15)
. . . . RE: Some shared screens show as whi... (Pam Assivero 16.Nov.15)
. . . . . . RE: Some shared screens show as whi... (Ben Williams 16.Nov.15)
. . . . . . . . RE: Some shared screens show as whi... (Pam Assivero 16.Nov.15)


Document Options






  Document options
Print this pagePrint this page

Search this forum

Forum views and search


  Forum views and search
Date (threaded)
Date (flat)
With excerpt
Author
Category
Platform
Release
Advanced search

Member Tools


RSS Feeds

 RSS feedsRSS
All forum posts RSS
All main topics RSS
More Lotus RSS feeds

Resources

 Resources
Forum use and etiquette
Native Notes Access
Web site Feedback

Lotus Support

 Lotus Support
IBM Support Portal - Lotus software
Lotus Support documents
Lotus support by product
Lotus support downloads
Lotus support RSS feeds

Wikis

 Wikis
IBM Composite Applications
IBM Mashup Center
IBM Connections
IBM Connections Cloud Developers
IBM Docs
IBM Forms
IBM Mobile Connect
IBM Sametime
IBM SmartCloud for Social Business
IBM Web Experience Factory
Lotus Domino
Lotus Domino Designer
Lotus Expeditor
Lotus Foundations
Lotus iNotes
Lotus Instructor Community Courseware
Lotus Notes
Lotus Notes & Domino Application Development
Lotus Notes Traveler
Lotus Protector
Lotus Quickr
Lotus Symphony
IBM Web Content Manager
WebSphere Portal

Lotus Forums


 Lotus Forums
Notes/Domino 9.0
Notes/Domino 8.5 + Traveler
Notes/Domino XPages development forum
Notes/Domino 8
Notes/Domino 6 and 7
IBM Connections
IBM Mobile Connect
IBM Sametime
IBM SmartCloud Notes
Lotus Enterprise Integration
Lotus Protector
Lotus Quickr
Lotus SmartSuite