jc perrin commented on Sep 18, 2014

Re: Troubleshooting Sametime infrastructure

Thank you very much for this.

Do you think it may be possible to do the same for A/V ?

JCP

Vijay Unnibhavi commented on Mar 12, 2013

Re: Troubleshooting Sametime infrastructure

Excellent stuff, it definitely saves lot of time and effort. Very good flowchart.

Vijay

Rajaraman Sathyamurthy commented on Mar 12, 2013

Re: Troubleshooting Sametime infrastructure

The demystification charts are very helpful. Even people who doesn't have much expertise in Sametime environment, can use this to identify the problem area easily and escalate to respective team. Instead of engaging high skilled resources [SMEs] all the time, we can make use of these charts to perform troubleshooting using resources on shift. Good one Manoj!!!