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Welcome
Table 1. Welcome
Step | Caption | On-screen action |
1.1 | What’s new in IBM® Sametime 8.5.2 IFR1 Advanced?
© Copyright IBM Corporation 2011
| The welcome page displays.
© Copyright IBM Corporation 2011
|
1.2 | Welcome. This video shows you the key features in this IFR1 release, including:
- Enhanced File transfers
- New offline messaging
- New Organization view
| First page of the demo. |
1.3 | This video uses the standalone Sametime Connect client. But you can also use the embedded version of Sametime that is available in the IBM Lotus Notes® sidebar. | Point to the Sametime Connect client, then point to the Sametime panel in the Notes® sidebar. |
Enhanced file transfer
Table 2. File transfer features
Step | Caption | On-screen action |
2.1 | Now you can select multiple files or a folder to transfer to a partner by
- Dragging and dropping one more files or a folder into a chat window or into a user name in the Contacts list.
- In an open chat window clicking the File Transfer icon to select files or a folder to send.
- Clicking the Tools > Send menu, when a single contact is selected.
This saves you time and lets you send related files at the same time. | Show Sametime Connect Chat window started
Start transfer from chat window by dragging and dropping to it
From the right-click menu on a single selected contact:
From the Tools > Send menu, when a single contact is selected.
Drag and drop files onto a name in Contacts list.
Select more than one file at a time.
Show progress for multiple files
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2.2 | Now you also can select a folder to transfer to your chat partner.
The title bar of the Open dialog changes to indicate whether files or a folder are being selected.
| The title bar of the Open dialog should change to reflect this:
Send a folder
Show progress for a folder
Show body of transcripts
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2.3 | Chat History now includes a File and Links tab so that you can quickly find any files or links that were sent to you.
Click the File and Links tab in Chat history to see where files and folders are listed.
When viewing the File and Links tab in Chat history, you see individual files when they are sent, but just folders when entire folders are sent:
| Highlight File and Links tab
Show individual files and folders recently added
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2.4 | The file transfer progress displays in the chat window (or at the bottom of the existing chat window, if the chat was already in progress).
If you try to send to someone who cannot receive a file in this way, a new person-to-person chat opens with that person so you can easily send the file from there.
You’ll see each receiver's file transfer status.
| Show various transfer statuses
Maybe show cancelling
|
2.5 | Users see a message in their own version of the transcript, just as when they receive a file in a one-on-one chat:
The sender sees a message for each user who accepts the file:
| Show the receiver’s message in their own version of the transcript, just as when they receive a file in a one-on-one chat: |
2.6 | If a Sametime administrator sets Sametime clients not to allow sending offline messages, you should see the current (8.5.2) experience. | |
Offline Messaging
Table 3. Offline messaging features
Step | Caption | On-screen action |
3.1 | Now, if you try to chat with a person who is offline or whose status is Do Not Disturb, you still can send a chat message.
Instead of seeing a message that says the recipient cannot chat, the standard chat window will open to let you send an "offline chat message".
The chat window indicates that the user is offline and that the message will be sent offline.
| Show how offline user account sends back message of unavailability. |
3.2 | Messages are listed in order of most recent first.
If two chats are received from a single user in one day, the user name is listed only once for that day, and both messages show in the transcript display.
If two messages are received from the same user on different days, the user will get a separate entry for each day.
| Show how chats discussed on same day appear in the transcript area and are not separately listed
Show listing of different chats exchanged on different days
Show Digest view with business card minimized
Show Digest view as seen when it opens as a user first comes online -- new messages only
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3.3 | When you log in or come off a status of Do Not Disturb, an offline message window automatically opens showing a list of all messages received when you weren’t available.
The top of the chat indicates that the message was sent when the you were offline. Messages are automatically removed from the offline message window when they expire (based on an administrative setting). Messages are saved to chat history when they are delivered.
You also can open the offline message window at any time, using a menu command. If you belong to multiple server communities, you see a separate offline message window for each community.
| Start from a newly opened Sametime connect client showing a list of requests to chat received while person was offline. Scan through it while voice-over describes various features
Show how to open offline mode from a menu command by clicking File > View offline messages
Hopefully show list of Read and Unread.
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3.4 | You can sort the offline message window by date/time or sender. Each person's entries are grouped by day.
Multiple messages from the same person sent on the same day are grouped together. The offline message window shows availability status for each person. Clicking an entry in the digest (or clicking Reply) opens a chat window that includes the message that was sent when you were offline.
| Change sort order.
Click an entry in the digest to open the chat window with the prepopulated message.
Click Reply to open the chat window with the prepopulated message.
|
Organization view
Table 4. Main Organization view features
Step | Caption | On-screen action |
4.1 | The Organization view is a new panel that shows teams and people in your organization in a hierarchy as they really are in a business.
You can view and browse the Organization tree view to find someone to collaborate with. This can be helpful when you need an expert from a particular department or if you are hunting for a specific person.
Open the Organization view panel to see the high level collapsed nodes in the tree view of your organization.
Expand a node by double clicking it or single clicking the +/- icon.
| Default view of the structure of the tree:
Expand/collapse
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4.2 | You can see the status of everyone in the Organization view, in particular, if they are online and available for a chat, and with telephony integration, whether that person is on the phone so that you can initiate a collaborative interaction.
You can select a contact in your main Contacts list and have that person show in the Organization view.
Start a Sametime collaboration with someone (or a group of people) in a particular part of your organization.
Determine information about someone by viewing their business card to infer further that this is the person you want to talk to.
| Start a chat with someone in org view
Point out online availability
Scroll through right-click menu choices
Show a user’s business card
Select Mike Motler’s name in Contacts list and then right click and select Show in Organization View to illustrate how he reappears in the Organization view.
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4.3 | You can select more than one node member to perform actions such as initiate a multi-way chat or add them to your privacy list.
You can right-click a node to perform certain actions on all people in that node.
| Right-click on a node and click Add to Contacts list on the context menu (node does not have to be open).
Click and hold the Ctrl key while selecting multiple contacts in the Organization view (and maybe even in combination with those selected in the main Contacts list) and then click Instant Meeting on the context menu.
|
Thank you
Step: 5.1
Caption: That's it! This concludes the video. You now have a more complete understanding of the features and functions of Sametime 8.5.2 IFR1 Advanced. Visit our Sametime wiki at http://www-10.lotus.com/ldd/stwiki.nsf for additional information.
On-screen action: Visit our Sametime wiki athttp://www-10.lotus.com/ldd/stwiki.nsf for additional information.