Sametime and Notes Calendar & Scheduling Integration
by John O'Gara and Neena Richard
This article provides information on configuring, using and troubleshooting Notes Calendar integration with Sametime 7.5x. Debug is also included as are technical references. This information is not exhaustive. It's always in your best interest to search for new postings in the IBM Support Knowledge base and Information center.
- II. Setting it up
- III. I. Elements
- How it works for a single meeting
- IV. How it works for a repeat meeting.
- V. How it can be broken (Troubleshooting)
Using Domino to integrate calendaring with Sametime
- I. Elements
- For our purposes the Mail Server will also be used to host the Calendaring Resources. This is not necessary but, in most cases, reflects the typical customer environment.
- Mail Server Elements:
- Notes Mail file (calendar)
- Resource Reservations Database (Site Profile Document, Online Place Resource)
- Admin4.nsf - process create resource request
- Mail Router
- Mail-in Database Document (names.nsf)
- Sametime Server Elements:
- Mailin Database (stcs.nsf)
- Meeting Database (stconf.nsf)
- Stcal servlet
- Activity Provider/calendaring service
- Mail-in Database Document (names.nsf) - create on Sametime server, replicate to Mail server
- Admin4.nsf (replica of the hub)
- Mail Router
Elements
II Setting it up
Setting up the resource reservations database
Setting up the database ACL for Resource reservations
Creating the site profile
Setting up a mail-in database
Creating an online place resource
Setting up the resource reservations database
Setting up the database ACL for Resource reservations
Creating the site profile
Setting up a mail-in database
Creating an online place resource
Adminp processes the request and updated in the mail-in database view.
Make sure the names.nsf and admin4.nsf are replicated if you are in a multiserver
Setup.
Meeting Creation – Single Meeting
Meeting Creation cont’d
Choosing your online meeting from the address picker.
You should be able to Choose your online resource From the address picker
Meeting doc in Notes Calendar
Meeting doc in Resource Reservations & stconf.nsf
Apptunid in Notes Calendar
Correlation of Apptunid in stconf.nsf
Sametime Meeting Details page
Tracking Meeting doc in stconf.nsf
My Meetings view in stconf.nsf
Correlation of Apptunid in Resource Reservations
Enabling Debug
1. stop the server
2. clear the log files in \\lotus\domino\trace
3. make sure that \\lotus\domino\sametimediagnostics.properties files
has the following lines:
com.lotus.sametime.calendar=50
com.lotus.sametime.meetingmanagement=50
4. restart server.
5. run test
6. from the trace directory send me the servicemanager_date_time.java.diag files.
Reading Sametime Debug
Looking at the debug files from \\lotus\domino\trace.
lotudominotrace/">
You can check the subject and track the meeting creation process and check for error messages or exceptions.
You can track by the Apptunid and notice the last screen shot has the http
Link to the meeting that was successfully created.
Meeting lookup
This Meeting exists on the stconf.nsf with a different id, but check the
Document properties and notice the STMeetingID, is the same apptUNID
The Stcal servlet matches this id and issues a URL redirection with the
Correct URL for the meeting.
Some common problems during the creation
You will see the above error message before the router transfers the document from the resource.nsf to the stcs.nsf.
Troubleshooting.
Check to see if any requests are in the admin4.nsf on the mail server still unprocessed.
Process them and replicate the names.nsf and admin4.nsf to the sametime server
Check if the RnRMgr task is running on the Mail server. If not , issue a “tell RnRMgr quit” and “load RnRMgr”
Check the names.nsf to see if mail in database document exists for the resource.
Troubleshooting error processing…
- Open the hidded view $nlookup in the resource.nsf
- Check if the meeting document is still sitting there
- If its not there, check the mail.box , this is usually, if a wrong domain is specified.
- Tell RnRMgr quit
- Load RnRMgr quit
- Monitor the server console, if all works fine, you should see the router delivering the document to the Sametime Mail-in database(stcs.nsf) and the meeting creator should get a notification that it was a succes with a thumbs up.
- Knowledge Collection: Scheduling Online Meetings with a Notes calendar (1233233) (1)
- Forwarding an invite will break the link to the meeting.
- The purpose of this collection of document references is to educate readers about using the Notes Calendaring & Scheduling feature to schedule meetings in Online Meeting Rooms (Sametime web conferences).
Instructions to enable debug
1. stop the server
2. clear the log files in \\lotus\domino\trace
3. make sure that \\lotus\domino\sametimediagnostics.properties files
has the following lines:
com.lotus.sametime.calendar=50
com.lotus.sametime.meetingmanagement=50
4. restart server.
5. run test
6. Upload the trace directory zipped to the pmr. Make sure the servicemanager_date_time.java.diag files are created in this folder.
Resources in the infocenter
Technote references