Mandatory chat logging server settings on a user’s home server determine if chat logging is mandatory for this server’s users. If a user has access to multiple-user chats or chats in meetings on servers that do not require mandatory logging, set up the server that manages a given n
-way chat as a remote chat logging server to fulfill the mandatory chat logging requirement. Remote logging handles chat logs for multiple-user chats and chats in meetings if a local Chat Logging service is disabled (either Never chat logging mode is defined or a local Chat Logging service is down). The two-way chats are logged on the home server of the chat participants. If two-way chat participants have different home servers, the chat is logged on both servers. Mandatory chat logging configuration requires all servers in the distributed environment to be running Sametime 8.5.2.
About this task
A home server with mandatory chat logging must have the following settings to be recognized by remote logging servers:
- The server logging mode is set to Always in the Community Services tab in the Sametime System Console (or STRICT if set in stconfig.nsf).
- CHAT_LOGGING_MANDATORY=1 flag is set in the [Config] section of the sametime.ini file.
All servers involved in remote logging must be configured like this:
- The server logging mode is set to When available or Never in the Community services tab in the Sametime System Console (or OFF or RELAX if set in stconfig.nsf).
- REMOTE_CHATLOGGING=1 flag is set in the [Config] section of the sametime.ini file.
In most cases, the n
-way chat logging is logged on users’ home servers. The one exception is if a user whose home server is set to mandatory chat logging joins a chat that is already being logged on a remote chat logging server. In that case, the n
-way chat continues to be logged only on that server in Always logging mode. N
-way chats are not logged on multiple servers.
Other chat logging settings are determined by the server’s chat logging black box. If chat logging fails, for example, if there is a database error, the chat log for a mandatory chat user is destroyed.
Parent topic: Saving transcripts of chats and meetings
Enabling local chat logging