® Community Server log and trace files follow a specific naming format.
8.5 and later, log files are named Sametime_ YYYYMMDD.log
, where YYYYMMDD
is the date. The log files are located in the .../Domino/Trace
For older versions of Sametime
, the log file is named sametime.log
and is located in the main application directory (data directory on Unix).
When the Sametime
Community Server starts, a script runs that purges old logs. The script purges sametime_YYYYMMDD.log files that were created more than a specified number of days ago (30 days by default). You can change the number of days by editing the ST_PURGE_LOGS_OLDER_THAN setting in the sametime.ini file.
- Use a text editor to edit the sametime.ini file, which is located in the Sametime Community Server installation directory (for example: C:\Program Files\lotus\domino).
- Add or edit the following line in the Control section:
The Sametime.err file includes detailed information about errors that occur when users attempt to log in to the Sametime Community Server. The name of the process always displays in the log file. Other information relevant to the login is also included, such as UserID
, and UserCluster
. Most errors are configuration-related problems that you can fix.
Trace files are logged in the .../Domino/Trace
folder. Once a process starts, most of the components in the name of the trace file remain unchanged until the process is restarted. Only the counter part changes. The pattern for generating file names follows this format. The name of the process always displays in the log file. The other components of the format are optional:
<The name of the process>_<date of process startup>_<time of process startup>_
<the process id number in the OS>_<trace file counter>
For example, if the trace file is named StResolve_090720_1922_5544_088.txt
, then the name has the following components:
Parent topic: Troubleshooting general issues in the Sametime Community Server
Sametime Community Server trace files location
NSD Log and core dump file location
Gathering Sametime Community Server general diagnostic data
Controlling the size and content of diagnostic data
Gathering Sametime Community Server name change utility diagnostic data
Troubleshooting login issues with the Sametime Community Server
Always displays/Optionally displays
The name of the process
Date of process startup
Time of process startup
Process id number in the OS
Trace file counter