Troubleshooting network issues on the Sametime Community ServerAdded by IBM on November 23, 2011 | Version 1 (Original)
|The topics in this section describe how to diagnose networking problems that affect performance with the IBM® Sametime® Community server.
The topics in this section describe how to diagnose networking problems that affect performance with the IBM
® Community server.
About this task
Some environments are sensitive to network behavior, or use a configuration that is insufficient for the expected Sametime
capacity, which may result in the following symptoms:
Parent topic: Troubleshooting a Sametime Community Server
- Delayed messages are caused by slow network performance. The messages may be one-to-one chats, group chats, and status updates of users.
- Lost messages can occur when network slowdowns delay the delivery of messages and they are sent after the intended recipient logs out.
- Failure to start a chat can occur when the request to start a chat times out on the recipient's end. The timeout is typically set to 30 seconds.