Learn about the tools and utilities that you can use when troubleshooting problems on a Sametime
® Community Server.
Basic networking knowledge and skills
relies on networking to "work" as does Domino
Use Ping, Telnet, Netstat and IPConfig to verify that tunneling is set up correctly on the network and in DNS.
Use Ipconfig (at the DOS or command prompt) to:
- gather pertinent information for troubleshooting general TCP/IP network problems
- troubleshoot IP issues on DHCP clients.
Use Netstat to determine:
- if an application other than a Domino server task is bound to a specific port
- if there is a network connectivity problem at the network interface or with the physical media of the network
- if the local network segment might be overloaded.
Use Traceroute to determine the physical layout of a network or internetwork.
Use the Ping utility to:
- test connectivity to a host
- gather information for troubleshooting connectivity problems.
Use the Telnet utility to connect to a Domino
server and check the status of an application on a well-known port.
Use the NotesConnect utility to determine:
- services running on a machine
- network configuration problems
- if the target host name can be resolved to its IP address
The link below is provided as a reference:
Networking Basics - Key Concepts in Computer Networking
Parent topic: Troubleshooting network issues on the Sametime Community Server