Simon Berry-Byrne commented on Jul 25, 2012

Re: Installing Sametime 8.5.2 Interim Feature Release 1 on the Sametime System Console

I had similar output from IIM as John zc above.

In my case tailing the log at /opt/IBM/WebSphere/AppServer/profiles/STSCAppProfile/logs/STConsoleServer/SystemOut.log provided an obvious clue.

Caused by: java.sql.SQLException: [ibm][db2][jcc][t4][2012][11248] Connection authorization failure occurred. Reason: Password expired.DSRA0010E: SQL State = null, Error Code = -4,214

at com.ibm.db2.jcc.c.b.i(b.java:2000)

Resetting the OS & WAS datasource password (Security > Global security > Java Authentication and Authorization Service > J2C Authentication Data) solved my problem. My lesson learned.. ensure you have datasource connectivity before running the update.

Thanks,

Simon

Michael T Moore commented on Feb 23, 2012

Re: Installing Sametime 8.5.2 Interim Feature Release 1 on the Sametime System Console

Not sure where to put this, but IBM may wish to consider including a link to this technote:

http://www-01.ibm.com/support/docview.wss?uid=swg21574839

There's a known issue with some installations failing. You can follow the instructions in this link and apply the enclosed file before you run the upgrade; in fact, IBM Support recommends it.

John zc commented on Jan 30, 2012

Re: Installing Sametime 8.5.2 Interim Feature Release 1 on the Sametime System Console

I going to update the SSC from 8.5.2 to 8.5.2 IFR1,gets error"The packages are updated with warnings"

com.ibm.sametime.install.postInstall:AIAIM0023E: Exception thrown when trying to register Sametime System Console Server with the Sametime System Console

com.ibm.sametime.install.postInstall:AIAIM0026I: Register the Sametime System Console Server in Sametime System Console Server by running registerProduct.bat/sh -upgrade utility

com.ibm.sametime.install.postInstall:AIAIM0024I: Check the Sametime System Console logs in /tmp/SSCLogs

com.ibm.sametime.install.postInstall:java.lang.NullPointerException

Dwight Harper commented on Jan 26, 2012

Re: Installing Sametime 8.5.2 Interim Feature Release 1 on the Sametime System Console

I agree with Derrick's comment on explicitly telling users to choose 'Update.' If you choose 'Install' or 'Modify,' the IIM won't allow you to advance to the next page of the install wizard.