You administer the Lotus Sametime Unified Telephony communications solution preferably with your browser-based configuration interface – the Common Management Portal (CMP).
The available features of the Common Management Portal are divided into the following areas:
General management features that you use to administer node-spanning system features of the Lotus Sametime Unified Telephony communications solution.
Special management features that you use to administer system functions of selected system nodes.
The general management features are always component of the Common Management Portal. Which of the features available therein are offered to you for administration depends on the access privileges assigned to your user account.
You are provided with special management features via individual administration interfaces that integrate in the Common Management Portal interface. For example, by the Telephony Control Server Assistant with which you administer and configure the communications systemTelephony Control Server.
Special management features are only available in the Common Management Portal when the associated system component is used in your Lotus Sametime Unified Telephony communications solution. Which of the features available therein are then offered to you for administration depends on the access privileges assigned to your user account.
For administering a Lotus Sametime Unified Telephony communications solution the following further aid exist independently from the Common Management Portal.
The local management provides a command line via which Telephony Control Server can be administered on site. The local management comprises configuration, monitoring and administration of the internal Telephony Control Server system software processes.
Deployment Service (DLS)
You can use the Deployment Service to manage the Telephony Control Server work points. The Deployment Service has a Java-supported, web-based user interface and is executed in a web browser.
The Deployment Service can be executed on the Telephony Control Server system or externally on a separate Windows server. It is integrated in the Telephony Control Server Assistant to combine the tasks of creating a subscriber in the Telephony Control Server system and to add the endpoint information of the subscriber to the Deployment Service, performed as single task.
The Deployment Service is required for supporting the mobility feature on Lotus Sametime Unified Telephony SIP endpoints. In particular, it provides options used for migrating existing workpoints and implementing standards for mobile users.
Maintenance Manager (MMGR)
The Maintenance Manager serves for activating and controlling Telephony Control Server maintenance jobs – for example, to back up and restore files.
Agent for operation, administration, maintenance and provisioning
The agent for operation, administration, maintenance and provisioning (OAM&P) realizes the OAM&P interface to the Telephony Control Server Assistant. Via this interface you handle all management jobs that concern the Telephony Control Server system.
Generic Export Mechanism
The Generic Export Mechanism (GEM) is used to synchronize data between Telephony Control Server and the CAP / CSTA interface.
Various component individual command line tools
You find lists and descriptions for these tools in the chapters of the related system components.
Operating the Common Management Portal (CMP)
The Common Management Portal is the browser-based configuration interface for the Lotus Sametime Unified Telephony communications solution. It provides general management features that you use to administer node-spanning system functions of the Lotus Sametime Unified Telephony communications solution, and also special management features that you use to administer system functions of selected system nodes.
User Accounts for Administrators
You need to log on to the Common Management Portal with an administrator account for administering the Lotus Sametime Unified Telephony communications solution therein. The administrator accounts are managed in the Common Management Portal with the help of the domain management, user management, user profile management and access control lists.
Using the system management you can quickly gain an overview of the available system nodes and their logical grouping (clustering). Furthermore, it provides auxiliary means to configure these system nodes and to log this configuration.
You can store and manage upgrade file packages in the Common Management Portal Software Repository. These packages belong to the various applications of an Lotus Sametime Unified Telephony system.
The consistency check checks important configuration parameters of Telephony Application Server and the functionality of its components resulting from this. For example, you can determine whether the configuration of Telephony Application Server is consistent or faulty configurations hamper the system performance.
You can use the download center to download different resources from a central place.
Lotus Sametime Configuration
If you use Telephony Application Server, CSTA connections must be configured and administered between Telephony Application Server and the communications systems used.
The resource management is used to administer information of various Lotus Sametime Unified Telephony resources. These resource information is used by Telephony Application Server to monitor the related resources of the corresponding systems and to control them if needed.
Telephony Application Server
Telephony Application Server is a unified, real-time Telephony Application Server suite optimized for business process integration. It fits into an enterprise's existing voice and data infrastructure and ties together phones, voicemail, e-mail, text-messaging, calendaring, instant messaging, and conferencing services. Telephony Application Server makes it easier for users—in the office, at home, or on the road—to access the people and the information they need.