In the Basic E/A (Executive/Assistant) configuration a maximum of one additional caller can be handled at the same time. An easy-to-use key layout with a minimum number of keys guarantees an efficient handling of calls.
This solution is recommended for executives who prefer to give their attention to mainly one calling party at a time. It offers the following default features:
Primary line for each the executive and the assistant.
DSS (Direct Station Selection) from executive to assistant.
DSS-D (DSS-Direct) from assistant to executive.
Remote activation/deactivation of call forwarding from the executive’s telephone to the assistant’s telephone via the Ring Transfer On/Off keys at the assistants’ phones.
The following figure displays the key layout for an arrangement with two Executives and two Assistants.
Figure 1. Key layout for Basic E/A Groups with 2 Executives and 2 Assistants
If the E/A Cockpit Application is used, some functionalities are moved from the function keys to the E/A Cockpit graphical user interface.
Parent topic: Standard E/A Configurations