The Business Group Department Names feature permits a business group subscriber to be associated with a specific department. The department name can be delivered as an alternative to the calling or connected party name.
The CDR record provides the department name. Up to 50 department names are supported for each business group.
How to Create a Department in a BG (Business Group)Parent topic: Calling Identity Services
How to Delete a Department
How to Display the Departments of a BG (Business Group)
How to Add Subscribers in a Department
How to Remove a Subscriber from a Department