When calls are forwarded, either via telephone-based or Lotus Sametime Unified Telephony-based forwarding, multiple CDRs (Call Detail Records; standard CDRs and call forwarding CDRs) are generated.
For a call that involves Call Forwarding, Call Forwarding CDRs are generated in addition to the Standard CDR; one Call Forwarding CDR is generated for each Call Forwarding leg, up to a maximum of 5.
The Standard CDR field Additional CDR
is formatted with a value of ‘8' indicating that the call involved Call Forwarding.
The standard CDR and the associated Call Forwarding CDRs can be correlated together by means of the 32 character numerical sequence part of the Record ID
and the Switch ID
fields which always have the same values across these CDRs. a RTP (Real-time Transport Protocol) configuration parameter is available that (if set) causes Call Forwarding CDRs to be generated with Intermediate CDRs, in addition to being generated with Standard CDRs. The default value of this parameter (Srx/Main/SendCFCDRWithICDR
) is “RtpFalse
” (not set) and can be configured from the CLI (Command Line Interface) menu by selecting 1 (Configuration Management)
, 2 (Configuration Parameters)
, 3 (modifyParameter)
All BG (Business Group) data apply to the base forwarded from party.
If a standard CDR is not generated due to some type of failure an intermediate CDR is generated. Intermediate CDRs provide backup information to allow partial charging for long duration calls (calls lasting longer than 30 minutes). As soon as a standard CDR is available for a call, any intermediate CDRs no longer are needed, so they are automatically discarded.
Assume that party A calls party B. Party B forwards to party C; party C then forwards to party D. In this scenario:
A standard CDR is generated for the A-to-D call.Parent topic: Call Detail Record (CDR)
Individual call forwarding CDRs are generated for the B-to-C and C-to-D call legs.
Standard CDR (Call Detail Record)
Intermediate Long Duration Records
Long Call Duration Record
Change of Software Audit Record
Feature Activation / Deactivation Record