The Call Forwarding - Remote Activation feature, sometimes known as RACF (Remote Activation Call Forwarding), is an optional capability of the Call Forwarding - Unconditional feature. It allows subscribers to control Call Forwarding - Unconditional from any location.
This capability permits the subscriber to manage station call forwarding options and change forwarding destinations from home or from another work location.
Remote Activation is one of the Lotus Sametime Unified Telephony features that provides support for mobility solutions. It ensures that employees have full control over their telephone calls even when they are offsite.
The administrator sets the RTP (Resilient Telco Platform) parameter Srx/Main/RACFCfmTreat to specify if tones or announcements should be used on a systemwide basis to confirm that the feature has been successfully activated. After doing so, the administrator:
Creates a DN to use as the RACF access number.
Defines the RACF PIN. This PIN can be unique to each subscriber, or it can be shared by all subscribers using a given feature profile.
A DN has to be defined as the RACF access number.Parent topic: Lotus Sametime Unified Telephony-based Call Forwarding Features
Call Forwarding - Unconditional (Station-controllable)
The subscriber must also have the Unconditional Call Forwarding feature.
In a multiple branch environment it is strongly recommended that the PACs (Prefix Access Codes) for remotely accessible services such as Unconditional Call Forwarding are the same for all NPs (Numbering Plans). Otherwise the remote access DNs for each NP must be provisioned to ensure that the call arrives from the PSTN via a gateway in the same NP.
How to Prepare the RACF Access Number
This procedure describes how to configure a directory number to be used as the RACF (Remote Activation of Call Forwarding) Access Number.
How to Provision Subscribers for Call Forwarding - Remote Activation
This procedure describes how to configure RACF (Remote Activation of Call Forwarding) at the feature profile or subscriber level. Feature profiles, in turn, can be created and configured at the switch level or the BG (Business Group) level. At the subscriber level, the previously assigned feature profile can be overwritten to selectively enable, disable or modify the feature configuration for the particular subscriber. Those subscriber-level modifications effectively disconnect the individual service configuration from the underlying feature profile: a subsequent Reset Subscriber Lines on the feature profile will not influence a disconnected subscriber's service configuration.
RTP System Parameters for Call Forwarding
RTP Management via Telephony Control Server Assistant
How to Provision a Subscriber for Call Forwarding - Unconditional