An initial TM system must be created as part of the installation procedure. Additional systems can be added, or existing systems be removed, via the Manage_TM_System
tab in the Administration view. RGs and Telephones need to be manually integrated to an existing TM system also through the Administration view.
Adding or Removing TM SystemsParent topic: Administration Tasks for Trace Management
Adding or removing TM systems can only be done locally from the TM server via the Trace Management Portal (FADE). You need to have administrator access level.
How to Add a TM (Lotus Sametime Unified Telephony-Trace Management) System
Each TM system integrates with a Lotus Sametime Unified Telephony nodes. In environments where Telephony Control Server clusters (duplex) are used, only a single TM system should be configured. The trace files from both nodes should be transferred and collected in the same Tracedata\<system> repository.
How to Remove a TM (Lotus Sametime Unified Telephony) System
You can remove a single system, multiple systems, or all systems from the server.
How to Cleanup Post-System Removal
All artifacts that were integrated with the deleted TM system need to be reconfigured to stop the trace data transferring to the TM server.
How to Manage RG8700 Tracing to a TM (Telephony Control Server) System
RG tracing is a “pull” function. The RG8700 Listener component in the TM server contacts the RG by IP address asking for trace data; it listens, and collects it into trace files that are later processed by DIPAZ into the TM database.
How to Manage Phones in a Lotus Sametime Unified Telephony-Trace Management System
The Quality of Service data generated from the Phones is collected in the TM server by the Phone Listener or Phone Trap. The ports used by the Phone and by TM must agree to have successful connectivity. Only one phone listener is configured per Lotus Sametime Unified Telephony system and correspondingly per TM system.
Initial Configuration of TM Systems