The consistency check checks important configuration parameters of Telephony Application Server and the functionality of its components resulting from this. For example, you can determine whether the configuration of Telephony Application Server is consistent or faulty configurations hamper the system performance.
The consistency check is based on individual check scripts that determine which components and configurations are checked.
In the Common Management Portal, you can choose from the following default check scripts to perform a consistency check:
- Check script Lotus Sametime UC
- Check script User Configuration
Each of these check scripts controls the performance of individual checks.
Check script Lotus Sametime UC
Checks the following for Telephony Application Server:
Related to Telephony Control Server
Whether all office codes are fully configured.
Whether the CSTA connection is configured.
Whether the CSTA interface of Telephony Control Server can be reached.
Related to the Media Server
Whether Telephony Control Server is configured as SIP server and can be reached.
Whether a TTS system is configured and can be reached.
Related to the voice portal
If Xpressions is configured for Lotus Sametime Unified Telephony users: Whether the settings for Trusted Transfer Mode (TTM) are configured.
Related to licenses
Whether a valid license is installed for Telephony Application Server.
Whether a valid license is installed for the TTS system.
Related to the groupware connection
Whether the connected groupware system can be reached.
Whether the configured account data allows access to the groupware system.
Whether e-mails can be sent via the configured SMTP system.
Check script User Configuration
Checks the following for each configured Lotus Sametime Unified Telephony user:
Parent topic: Administration Concept
Whether the user account of the user is locked.
Whether a subscriber has been selected as one-number device for the user.
Whether the selected one-number device is available as subscriber in the Telephony Control Server System.
Whether the unified number in / out
option is activated in the Telephony Control Server system for the selected one-number device.
Whether CSTA is activated in the Telephony Control Server system for the selected one-number device.
Whether the Lotus Sametime Unified Telephony database contains a contact entry associated to the user.
Whether the user's contact data contain a phone number.
Whether a user profile has been assigned to the user.
Whether a voicemail number has been configured for the user.
Whether an external ID for the groupware connection has been assigned to the user.
Whether the groupware system of the configured external ID is configured.
Perform the Consistency Check
Download the Last Check Report