The E/A (Executive/Assistant) Cockpit feature significantly simplifies the control of an existing E/A (executive/assistant) group from any of its member phones. It is implemented as an OpenStage XML application hosted at Lotus Sametime server, creating a rich user interface at the OpenStage phone.
Status Management and Dynamic Call Forwarding
The E/A Cockpit introduces an advanced dynamic call forwarding logic that is based on the statuses of the E/A group's members.
From the E/A Cockpit UI (User Interface), an executive can easily
deactivate call forwarding
activate static (unconditional) forwarding to her mobile phone, to her voice mail, or to a variable destination that can be set from the UI
activate dynamic call-forwarding "to assistant", that chooses the forwarding target according to the statuses of her assistants
An assistant can signal
being "at desk" (available to the E/A group, unconditional call forwarding deactivated) or
being "off desk" with call-forwarding either deactivated, to his mobile phone, to his voice mail, or to a variable destination that can be set from the UI.
In addition he can configure and activate a deputy that shall serve the executive in case he and no other assistant is "at desk".
Both executives and assistants can modify their own status as well as the statuses of their related assistants and/or executives from the client UI or, consistently, by using traditional means (feature codes or function keys).
In addition, the "Remote Activate To Mobile" feature allows an executive to remotely activate and deactivate call forwarding "To mobile" by calling her E/A Cockpit phone from a preconfigured mobile number.
The E/A Cockpit server synchronizes the members' statuses with the Lotus Sametime Unified Telephony and propagates status changes and call events to the client UIs.
For UC Application users, the E/A Cockpit status is synchronized with the Telephony Application Server Presence and Preferred Device status.
Further information can be obtained from the appropriate parts of the Telephony Application Server documentation set, e.g. the Executive/Assistant Cockpit, Installation Guide.
Parent topic: Executive/Assistant Groups