Feature access codes enable subscribers to Park and/or Retrieve calls to/from the server. A feature access code can either be dialed or it can be assigned to a function key on the subscribers' phones, providing seamless access to server-side features.
The required access codes are usually created during the initial installation of the Lotus Sametime Unified Telephony system; however, additional codes can be added at any time.
Technically, a Feature Access Code is a special instance of a PAC (Prefix Access Code), defining a sequence of keys (0-9, #, *) that enable callers to invoke a specific server-side feature. It can be created either globally (i.e. in the Global Numbering Plan) or locally (i.e. in a Private Numbering Plan). In Lotus Sametime Unified Telephony Assistant such a "Feature PAC" has to be created with
Prefix Type: Vertical Service
Nature of Address: Unknown
Destination Type: Service
and one of the available Service destinations.
Table 1. Park to Server related Service destinations
Parent topic: Park to Server
How to Create a Feature Access Code
How to Provision a Subscriber for Park to Server
|Service Name||Service Descrition||Example PAC|
|Park to Server||Call Park to Server||*26|
|Park Retrieve||Call Park Retrieve from Server||*27|