The Hot Desking feature, sometimes also known as Hoteling, provides subscribers with the capability to log on to and use a telephone in another office, or at another position in the same office. With certain limitations, the telephone in the other office or position has the same Lotus Sametime Unified Telephony-provided features and capabilities as the telephone in the subscriber's usual office or position.
Both home and remote office phone must be optiPoint 410 S or optiPoint 420 S SIP telephones.
Hot desking should not be used in parallel with Unified Number service!
Hot Desking is part of the Lotus Sametime Unified Telephony base license, so no additional licenses are required for its use.
enables this feature at the business group level
enables this feature at the feature profile or subscriber level, specifying the role of the related line either as Home Base or Remote
configures the feature access codes for activation and deactivation
can assign a function key to the hot desking feature, known as the State key. If a State key is present and the user presses it, the display prompts the user to enter the DN of the home office telephone and her subscriber PIN.
To activate the hot desking feature at the remote office telephone, the subscriber goes offhook, enters the activation feature access code, the DN of the home office telephone and her subscriber PIN.
To deactivate the hot desking feature:
at the remote office telephone where the subscriber is currently logged on, she goes offhook and enters the deactivation access code.
from any other remote office telephone, the subscriber goes offhook, enters the deactivation access code, the DN of the home office telephone, and her subscriber PIN.
Limitations of Hot Desking
The following are the limitations of hot desking:
Telephone-based features are not transferred from the home office telephone to the remote office telephone.Parent topic: User Mobility
Lotus Sametime Unified Telephony-based Call Forwarding Features
Solution Comparison: Hot Desking versus DLS Mobility
The remote office telephone does not provide status information for Lotus Sametime Unified Telephony-based call forwarding or Lotus Sametime Unified Telephony-based DND.
The user cannot control Lotus Sametime Unified Telephony-based call forwarding features at the remote office telephone.
Although the home office telephone can be a keyset, the remote office telephone cannot.
The user does not have access to hunt group functionality.
How to Activate/Deactivate Hot Desking at the Business Group level
This procedure describes how to activate/deactivate Hot Desking at the BG (Business Group) level.
How to Provision a Subscriber for Hot Desking
This procedure describes how to configure Hot Desking at the feature profile or subscriber level. Feature profiles, in turn, can be created and configured at the switch level or the BG (Business Group) level. At the subscriber level, the previously assigned feature profile can be overwritten to selectively enable, disable or modify the feature configuration for the particular subscriber. Those subscriber-level modifications effectively disconnect the individual service configuration from the underlying feature profile: a subsequent Reset Subscriber Lines on the feature profile will not influence a disconnected subscriber's service configuration.
Unified Number Service
How to Provide Personal and Public PIN for Subscriber