Whether or not Emergency Return Calls shall be signalled distinctively, can be configured at the switch level.
Adequate administrative permissions
Parent topic: Direct Return Call from Emergency Center
- Log on to the CMP and activate the Telephony Control Server tab.
- Navigate to Administration
- Select the adequate switch from the list of Default Switch
- Navigate to Feature Settings -> System-wide Settings
The System-wide Settings dialog opens.
- Activate the Emergency Ringing tab
- Use the Emergency Ringing checkbox to de-/activate Distinctive Ringing for Emergency Return Calls.
- Click Save to persist your changes.