Trace files can also be downloaded directly via http.
Adequate administrative permissions
Login to Trace Management Portal was successful.
Parent topic: File Handling Option
- Select the check box to the left of the record you want to download.
- Select Zip and Download from the dropdown box.
- Click Go.
- On the File Download window click on Save.
- Browse to your local disk to the location you want to save the files on.
Note: The files can be later unzipped and opened from the local storage folder they were saved to.