is the idea that business users can access their communications from anywhere at any time. Because users don't have to be sitting at a specific desk in a specific office, they can stay in touch wherever their work takes them.
is the ability of two or more coworkers to complete their tasks collaboratively, even if it's as simple as answering a call for a colleague who's away from her desk. The idea of providing mobility and collaboration to business users is not new; after all, road warriors have been working from cell phones and email for quite some time now, and administrative assistants have been answering the telephone for their bosses for decades.
What makes Lotus Sametime Unified Telephony different is its foundation in the concept of Open Communications.
This chapter describes features specific to keyset operations. These features provide support for rich collaboration solutions, helping subscribers to better streamline their calling processes
Mobility is the idea that business users can access their communications from anywhere at any time. Because users don't have to be sitting at a specific desk in a specific office, they can stay in touch wherever their work takes them.
Lotus Sametime Unified Telephony-based Call Forwarding Features
Lotus Sametime Unified Telephony-based call forwarding features provide a means to customize the handling of calls when a subscriber is unavailable to answer them.
The Call Pickup features of Lotus Sametime Unified Telephony allow subscribers to answer calls on behalf of other subscribers.
A Hunt Group (HG), sometimes also referred to as Multiline Hunt Group (MLHG), permits the distribution of incoming calls to associated subscribers (members). If a member is busy or does not accept an incoming call, the call is automatically routed to another member of the hunt group.
SILM (Silent Monitoring)
The SILM feature allows executives or supervisors with sufficient privileges to silently listen to an audio call or conference that a subscriber to be monitored participates in. Once in a silent monitoring session, the executive or supervisor can either barge into the conversation (via CSTA) or terminate the monitoring without affecting the ongoing conversation. It is also possible to barge in without prior "passive" monitoring.
The Executive/Assistant (E/A) Group feature allows executives to streamline their calling processes with the support of one or more assistants. Assistants control and manage calls for executives, providing support with a great degree of flexibility, but without compromising privacy.
Intercom / Speaker Control
InterCom Calls, also known as Speaker Control Calls (1-way and 2-way), are used for many applications such as Medical Centers, Executive/Assistant arrangements, automotive industry, chemical and energy sector, emergency response centers, and by OScAR-Pro (Lotus Sametime Alarm Response - Professional, formerly known as DAKS). For Intercom calls, the speaker (and microphone) on the destination device is automatically turned on when the call is connected.
DLS Device Management Integration
With the DLS (Deployment Service) Device Management Integration feature, Lotus Sametime Unified Telephony Assistant was enhanced to coordinate Lotus Sametime Unified Telephony subscriber management and DLS-based device management. With this feature DLS plug&play is now fully supported by the Assistant.