Lotus Sametime Unified Telephony supports subscribers in multiple time zones. The Telephony Control Server itself has a default time zone. The default is for subscribers to be assigned to that time zone; alternately, they can be assigned to another if warranted.
Lotus Sametime Unified Telephony supports subscribers in at least 12 time zones. For all time related items that are not specific to an individual subscriber, Lotus Sametime Unified Telephony and its associated servers (such as Lotus Sametime ComAssistant) use the system time.
All of these elements are synchronized to a common time source through the use of NTP (Network Time Protocol).
Each time zone has the following data associated with it:
A delta value that specifies how it differs from GMT (Greenwich Mean Time). This delta can indicate -12 to +14 hours, with resolution at intervals as short as 15 minutes depending on the country in which the time zone is located.
When or if Daylight Savings Time starts and stops. Associated changes occur automatically on the appropriate dates.
The RTP Srx/DB/IsTimeZoneGMTLinuxDefault
determines how the time zones are represented as offsets:
if set to RTPTrue (default), the GMT offsets are set according to the OS defaults e.g. GMT0 = 0, GMT+1= -60, GMT-1 = 60, GMT+2 = -120, GMT-2=120,...
if set to RTPFalse , the GMT offsets are set as the inverse of the OS defaults e.g. GMT0 = 0, GMT+1= 60, GMT-1 = -60, GMT+2 = 120, GMT-2=-120,...
System Specific Information
Each Lotus Sametime Unified Telephony subscriber has a home time zone. If one is not specified, it defaults to the main Lotus Sametime Unified Telephony local time. The time zone defines the way in which the subscriber's time-dependent services work.
These capabilities ensure that the following features and applications report, as applicable, the date and time information that is relevant for correct feature/ application operation and utilization:
Enhanced Call Forwarding
Malicious call trace
Lotus Sametime ComAssistant
CDR (Call Detail Record) times are recorded using GMT. The offset to local time (using the subscriber's time zone) is also recorded.
If Daylight Savings Time changes occur while a call is in process, necessary adjustments are made to ensure the CDR record reports the correct start time and call duration.
Switchwide CDR-type reports that occur once every 24 hours (for example, for long duration calls) are generated once a day based on the default switch time. They are not generated multiple times for various subscriber time zone groupings.
Parent topic: Business Group Features
RTP Management via Telephony Control Server Assistant
How to Bulk Edit Subscribers
How to Add/Edit a Subscriber Template - General Settings
How to Add/Edit an EPP (Endpoint Profile)