The Night Bell Call Pickup feature permits alternate routing of inbound calls to a predefined CPG (Call Pickup Group) such that everyone in the building can hear the alerting call, and can answer the incoming call from any SIP endpoint. Each BG (Business Group) can have a single Night Bell CPG.
Because this feature is assigned to the BG as a whole, it can be used by all business group members and does not require pickup group membership.
The Night Bell Call Pickup feature doesn’t interfere with the ability to assign Call Pickup to lines in the BG. There are different access codes defined and used.
In order to provide the Night Bell Call Pickup feature, the administrator has to perform the following tasks:
- Create a Call Pickup Group that comprises all night bell lines.
- If multiple bells are to ring simultaneously, assign the Simultaneous Ringing feature to one of them ("Line A"), with the other lines placed into its Simultaneous Ringing list.
Note that this limits the size of a Night Bell Call Pickup group to the maximum size of a Simultaneous Ringing list.
- Assign the Night Bell Call Pickup service to the BG, pointing to the previously created Call Pickup Group.
- Assign a Night Bell Call Pickup access code: this is a PAC (Prefix Access Code) for the vertical service Night Bell CPU
- Optionally, assign a function key on the users’ phones
Typically, "Line A" of the Night Bell Call Pickup group will be assigned as the Night Service DN for a MLHG (Multiline Hunt Group), e.g. the MLHG for the attendants in a BG. However, other subscribers could also individually forward calls to "Line A" of the Night Bell Call Pickup group.
How to Provision the Night Bell Call Pickup ServiceParent topic: Call Pickup
This procedure describes how to provision a BG (Business Group) for the Night Bell Call Pickup service.
Feature Access Codes for Call Pickup