The No Answer Advance feature can optionally be assigned to each Hunt Group’s pilot DN. When a hunted-to station does not answer, this feature causes a resumption of the hunt from the non-answering station’s position following the defined hunt sequence for the group.
This treatment can occur multiple times during the same termination attempt. Each time a call hunts to an idle line, the No Answer Advance timer is set, which permits the feature operation to occur upon a subsequent no-answer. When the No Answer Advance feature is assigned, Auto Make Busy is allowed as an option. When it is assigned, a non-answering line subscribed to the hunt make busy feature is automatically marked Hunt Make Busy.
If a hunt group is configured for manual hunting and the pilot DN is monitored by a CSTA application, No Answer Advance does not occur when a queued call is deflected to a hunt group member.
Parent topic: Hunt Groups