SILM can also be used for on-demand and continuous recording of conversations and (encrypted) conferences.
On-demand recording can be activated from the recording device by dialing a silent monitoring feature access code and the directory number of the line to be monitored.
In order to support on-demand and continuous recording via a third party application
, the recording device as well as the monitored device have to be provisioned as CSTA-enabled subscribers. A third party application may invoke recording from the recording device whenever the CSTA events indicate that the line intended to be monitored is active in a call. Note that the recording device will be activated on a per call basis and continuous monitoring is possible only from a third party application.
Parent topic: SILM (Silent Monitoring)