Lotus Sametime Unified Telephony-Trace Manager only supports the US English and German versions of Windows 2003 SP2 Server or Windows 2008 R2 with FTP enabled.
Windows Server installations do not enable FTP service by default, so it should be set up.
Required .NET Framework
The .NET Framework is Microsoft's comprehensive and consistent programming model for building applications that have visually stunning user experiences, seamless and secure communication, and the ability to model a range of business processes.
The .NET Framework 4 works side by side with older Framework versions. Applications that are based on earlier versions of the Framework will continue to run on the version targeted by default.
Trace Data Storage Setup
Verification of installed FTP server / Installation of FTP
FTP Server Setup
Windows 2008 R2 Server
Windows 2003 Server
Creation of an FTP Server Account.
How to Install .NET Framework on Windows 2003 Server
For Windows 2003 server, the NET V2.0 SP1 or higher framework needs to be downloaded manually and installed on the server before installing TM.
How to Enable the Required .NET Framework
How to Setup Trace Data Storage
The data files generated by the traces from the different artifacts that integrate with TM will be stored in a central folder called Tracedata
on the local machine. Processed data files will also be stored in this location. It is recommended to have a separate hard drive to store the traces and processed data files.
How to Install a FTP Server on Windows 2008 R2
How to Configure a FTP Server on Windows 2008 R2
The enabled FTP service requires a local Home Directory to be configured.
How to Install a FTP Server on Windows 2003 Server
How to Configure a FTP Server on Windows 2003 Server
The FTP server requires a local Home Directory to be configured.
How to Create a FTP Server Account
A local user account needs to be created for FTP and SFTP transfers. The same procedure is used on Windows 2003 or 2008 servers.