RTT (Real-time Trace) allows administrators to display Call Trace Records during offline functional testing and for debugging live (online) system problems. A combination of Online and Offline tools are used by the Real Time Tracing features.
This feature collects - in real time - all Lotus Sametime Unified Telephony data associated with specified signaling messages or applications. It also provides additional capabilities that cannot be performed with the call trace GUIs.
Real-time trace employs the classic tracing methods of commands, pre designed scripts, and ASCII dumps.
Customers and customer service engineers unfamiliar with this tool should contact their next level of support before using it.
Real-time trace consists of two distinct phases:
During this phase, trace data is written from the memory buffer to the ASCII or binary file. This phase can be run on a Linux machine or Windows computer; its purpose is trace registration, activation, and information storage and retrieval. The online traces are captured and retrieved either with pre-assigned scripts and flags that must be preset and input into the command line.
During this phase, the binary files are decoded and the trace data is analyzed. This phase must be run on a Linux computer. The offline tools are used to manage trace merging and filtering as well as interpret trace data.
This offline analysis is done with commands input at the command line.
Call trace makes use of the real-time trace subsystem to provide selective call tracing based on a calling or called DN (Directory Number). It also includes GUIs that facilitate such tasks as call tracing and analysis.
Continuous trace collects the detailed call data needed to efficiently analyze software, network, and configuration problems.
Real-time Trace EnhancementParent topic: Data Collection
RTT (Real-time Trace) is part of the continuous trace tool, consisting of a Lotus Sametime Unified Telephony online part and an offline part on a separate maintenance server, allowing administrators to manage Call Trace Recording and Trace File Administration (copy, compression and storage).