The Remote Call Forwarding (RCF) feature provides the capability to redirect calls placed to a particular access number (the RCF DN) to a fixed destination.
This feature is similar to Lotus Sametime Unified Telephony-based Unconditional Call Forwarding with the following exceptions:
No physical telephone is associated with the base DN ("Virtual DN").
The calling party receives no indication that the call terminates at a remote location.
If reception of more than one simultaneous call is desired, the forwarded-to DN associated with the RCF DN can be the pilot number of a hunt group. Although Lotus Sametime Unified Telephony does not require that this be the case, doing so permits the forwarded-to party to receive and process simultaneous calls. Call forwarding takes place regardless of the status of the forwarded-to party. If all lines are busy, the calling party might hear busy tone or can alternately be routed to the voice mailbox associated with the DN.
If the DN is being used for station RCF, it cannot be subscribed to any other services.
The system administrator configures the station RCF feature by specifying the following:
The RCF DN that serves as the access number dialed by outside callers. The RCF DN does not originate.Parent topic: Lotus Sametime Unified Telephony-based Call Forwarding Features
The forwarding destination for all calls to the RCF DN.
How to Prepare an RCF Access Number
This procedure describes how to configure a directory number to be used as RCF (Remote Call Forwarding) Access Number.
How to Provision Remote Call Forwarding
This procedure describes how to configure RCF (Remote Call Forwarding) at the subscriber level.