The Simultaneous Ringing Remote Activation feature is an optional capability of the Simultaneous Ringing feature. It provides the subscriber the capability to manage the feature from locations other than the subscriber's station - for example, from home or from another work station.
The system administrator does the following:
Creates a DN to use as the RFA (Remote Feature Access) number.
Defines the remote activation PIN. This PIN can be unique to each subscriber, or it can be shared by all subscribers using a given feature profile.
The user accesses the simultaneous ringing feature remotely as follows:
- The user dials the remote activation DN associated with the feature.
- When Lotus Sametime Unified Telephony detects a call to the remote activation DN, it connects the caller to the media server. The media server prompts the caller to enter the correct home DN and PIN.
- The user dials the correct home DN (main number) followed by the correct PIN. The media server collects these digits and passes them to Lotus Sametime Unified Telephony.
- Lotus Sametime Unified Telephony confirms the PIN and provides a confirmation tone or announcement to the user.
After performing these steps, the user has the same access to the simultaneous ringing feature as if it were accessed from the home DN. However, local (non-PSTN extensions) must be prefixed with the digits 02. For example, if the local extension is 1020, the user must enter 021020 for the change to take effect.
To subscribe to this feature, the subscriber must also have the Simultaneous Ringing feature.
In a multiple branch environment it is strongly recommended that the PACs (Prefix Access Codes) for remotely accessible services such as Simultaneous Ringing are the same for all NPs (Numbering Plans). Otherwise the remote access DNs for each NP must be provisioned to ensure that the call arrives from the PSTN via a gateway in the same NP.
How to Prepare the RFA Number for Simultaneous RingingParent topic: User Mobility
This procedure describes how to configure a DN (Directory Number) to be used as the RFA (Remote Feature Access) number for Simultaneous Ringing.
How to Provision Subscribers for Simultaneous Ringing Remote Activation
This procedure describes how to configure Remote Activation of Simultaneous Ringing at the feature profile or subscriber level. Feature profiles, in turn, can be created and configured at the switch level or the BG (Business Group) level. At the subscriber level, the previously assigned feature profile can be overwritten to selectively enable, disable or modify the feature configuration for the particular subscriber. Those subscriber-level modifications effectively disconnect the individual service configuration from the underlying feature profile: a subsequent Reset Subscriber Lines on the feature profile will not influence a disconnected subscriber's service configuration.