This view displays trace data for a Lotus Sametime Unified Telephony systems configured on the TM server. If no trace data is being generated and/or transferred to the TM system, the message "No data found that matches your search filter" is displayed.
Shows A-side and B-side of all calls
Shows detailed information about one leg of a call
Measures the Quality of Service for a call
Shows registration Data for Lotus Sametime Unified Telephony
Shows CSTA data for a call.
Displays system queries pre-defined for Telephony Control Server trace data filtering. It also allows end users/administrators to create custom queries for retrieving specific data from Telephony Control Server trace files
There are seven graphs which display a quasi-real-time charts for the particular KPIs (Key Performance Indicator). FADE generates the following graphs:
New and Stable Calls graph
Stable (Active) Calls
New Call Attempts
Summary of Calls graph
Call Effectiveness graph
Answer Seizure Ratio (ASR)
Ineffective Call Attempts
Ineffective Machine Attempts
New Registration Attempts
Media Packet Traffic graph
Media Packets Sent
Media Packets Received
Media Packet Quality graph
SIP Messaging graph
To access Telephony Control Server view, click on the corresponding "Telephony Control_Voice" tab.