® Apple client has the ability to place Sametime
Unified Telephony calls as well as change where your incoming Sametime
Unified Telephony calls are routed.
Before you begin
Mobile for iOS client supports the following Sametime
Unified Telephony features. To verify that you have Sametime
Unified Telephony enabled on your Apple device, when you log into a Sametime
Unified Telephony enabled server through your Sametime
Mobile for iOS device you will see a Call icon on the tab bar (iPhone) or at the top of the screen (iPad).
Sametime Unified Telephony Settings
- Place a Sametime Unified Telephony call to a contact from your Sametime contact list.
- Dial an external number from the standard Apple device dialer, and have it be placed through Sametime Unified Telephony
- Override your call routing rules with a specified preferred device.
- For Apple tablets, a dialer is built into the Sametime client, since tablets do not have a native dialer.
Select Settings > Preferred Device
to access the Sametime
Unified Telephony settings screen.
Overriding Sametime Unified Telephony rules
The desktop Sametime
Connect client allows you to set up call routing rules that determine what number you can be reached at when someone places a call to you using Sametime
Unified Telephony. This is good since the caller only needs to call your Sametime
Unified Telephony unified number, or select click to call on your contact entry, and the Sametime
Unified Telephony server will handle the details of parsing the rules and calling the correct physical phone number.
While the Apple client does not give you the ability to create your own incoming call rules, it does provide the ability to override them and have all your incoming calls go to a specific phone. This is useful, for example, if you are traveling and forget to change your call rules on your desktop client.
To override your Sametime
Unified Telephony rules, select the Override SUT rules checkbox. This will enable the Preferred device field under the checkbox. Select the phone you want the incoming calls to come to via the Preferred device pull-down. This pull-down contains all your preset preferred devices.
Using a mobile number
By default, the Sametime
Unified Telephony ring back number is set to your Apple device's number. The ring back number is the number that rings when you first initiate a Sametime
Unified Telephony call, for your end of the conversation. You can change this ring back number (for example, to a nearby desktop phone in a hotel or conference room) by deselecting the User mobile number checkbox. When you deselect the checkbox, the Ring back number field is enabled, and from there you can enter the number of the ring back phone.