Using the Chats tab on the main application, you can view and organize open and closed chats by date, search through your chats by name, and delete older chats.
On your Apple device, you can view an archived collection of your chats from the Chats
tab of the Sametime
® application. Once inside the Chats tab, the following segmented views are available:
Table 1. Chat tab views
|Active||The Active chat tab lists all open chats, including single and group chats, ordered by received time of latest message. |
The rows display the contact name or the group chat subject as the title, along with the last message in the conversation.
You can use the Edit button at the top or side swipe a row to close the chats and remove them from the list.
|Recent||The Recent chat tab shows the most recent ten single chats, ordered by the received time of the latest message. |
The rows display the contact name as the title, along with the time it was received.
|History||The History chat tab shows all chats, including active and closed ones, ordered alphabetically by contact name. The first row lists multi-person chats, if any exist. |
You can use the Edit button at the top or side swipe a row to delete chats from the list.
In any of the above views, you can use the Search field to search your chats by name or chat keyword.
Working with chat history
With the History view under the Chats tab, you can view and manage the archived transcripts of all your chats, both open and closed. From here, you can view either multi-person chats or single person chats.
To view multi-person chats, select the Multi-Person Chat row. Entries in this view are listed by date, in reverse chronological order, with the titles showing the group chat subject. Select any entry to open the conversation transcript for that day. You can use the Edit
button at the top to delete chats from the list.
To view transcripts of single person chats, select any of the contact names listed below the Multi-Person Chat row. Doing so displays a list of the chat dates in which you had conversations with that contact. Select one of the dates to open the transcript for that chat. You can use the Edit
button at the top to delete transcripts from the list.
In any of the history views, you can use the Search field to search your chats for a contact, specific text within transcripts, a group chat participant, or the subject of a group chat.
Configuring chat history
The chat history feature is enabled by default and can be configured in the Settings panel. Select the sub-option Chat History
to display the Chat History settings. Press Chat History
to turn the option on or off. The Delete History
button allows you to set how long chat transcripts should be saved. By default, chat history never expires.
Parent topic: Chatting