I'm developing a new web based xpage application for a customer. They requested the ability to print one of their input forms, so I created a formatted 'printable' version. I then added a link to open the printable version in a new, smaller, browser window so they could print it, close the window and return where they left off. This approach works well at several of my other customers.
The problem we're seeing is that the users are prompted to log in again when the printable window comes up. What's worse is that they cannot log in. The log in page returns 'you are not authorized'. These are Notes mail users, logging in with their Notes ids.
The website document on the server is setup with Session Authentication = Single Server, which I thought meant that once they logged in to the application, they wouldn't have to log in again.
So, two questions really - why do users get prompted to log in again to the same application (just a different xpage in a new window) and then, why can't they log in, getting 'you are not authorized'?
Here's a screenshot showing the error:
I prefer that they would not get prompted to log in a second time.