For an organization with users who have SmartCloud Engage or SmartCloud Connections subscriptions, can a company administrator edit, change, or remove content created by a user? For example, can an administrator remove a Community for which they are not an owner?
The administrator role gives only the capability to administer users; it does not give the ability to edit user content. This is done by design. If an administrator wants to remove a community, he would need to suspend or delete the user who is owner of that community. If an administrator needs access to a user content, he would need to take control of that user account. Taking control of an account can be done by changing the password of that account. Detailed instructions on password and account administration can be found in the Managing Users section of the SmartCloud for Social Business Administration help.