In order to maximize compatibility with the most common devices and native client software, SmartCloud iNotes supports open protocols including POP3, IMAP4, SMTP, CardDAV, and CalDAV. While IBM does not certify or endorse specific 3rd party applications that use these protocols, IBM does perform testing across a number of operating system and device combinations to ensure satisfactory performance of these protocols.
iOS devices have been officially tested and are currently the only CalDAV devices supported for IBM SmartCloud iNotes. Instructions for setting up CalDAV with IBM SmartCLoud iNotes are provided here: https://www.ibm.com/support/knowledgecenter/SSL3L9/user/t_setting_up_a_caldav_account.html. Additional devices and other PC-based software CalDAV clients might work but have not been completely tested and are not currently supported.
This wiki is provided to document user experiences with other CalDAV apps/email clients and SmartCloud iNotes. Please add your feedback and your experiences here!
Mobile clients and IBM SmartCloud iNotes
There are a number of third party CalDAV apps in the Android Market, but to date there is no official CalDAV app endorsed or provided by Google.
While IBM does not certify SmartCloud iNotes compatibility with any of these apps, the information you need to configure them might be similar to that needed by iOS devices seen here: https://www.ibm.com/support/knowledgecenter/SSL3L9/user/t_setting_up_a_caldav_account.html.
The following setup information provides a typical basic configuration for CalDAV on most third-party Android apps. Each CalDAV app has its own setup procedure. IBM does not certify SmartCloud iNotes compatibility with Android apps, but provides this information for your convenience.
I have tested this tutorial on Android with CalendarSync and it worked well at multiple users.
1. URL: https://usw.mail.na.collabserv.com/calendar/r/dav/users/your SmartCloud iNotes email address used for web login/
2. Port: 443
3. SSL: enabled
4. Server: https://usw.mail.na.collabserv.com
5. Entry point: /calendar/r/dav/users/your SmartCloud iNotes email address used for web login/
Desktop clients and IBM SmartCloud iNotes
Some users have worked with the Thunderbird Lightning calendar and have provided the following information. IBM does not certify SmartCloud iNotes compatibility with Thunderbird Lightning but provides this information for your convenience.
To set up CalDAV for Thunderbird and the Lightning calendar with IBM SmartCloud iNotes, try the following steps:
1. Open your Lightning calendar from Thunderbird.
2. Right click the navigation bar on the left and Select New Calendar
. A window titled Create New Calendar
3. Select On the Network
and click Next
4. Select CalDAV
and insert https://usw.mail.na.collabserv.com/calendar/r/dav
/calendar/your SmartCloud iNotes email address used for web login
/your SmartCloud iNotes calendar ID
/ in the Location
text box, then click Next.
<your SmartCloud iNotes calendar ID>
can be replaced with calendar
for primary calendar access. To determine the value of <your SmartCloud iNotes calendar ID>
, click the triangle icon next to your SmartCloud iNotes calendar and select Create event
. In the Create event
page, the value of <your SmartCloud iNotes calendar ID>
is shown in your web browser address bar as the 32 character string between the characters cid=
and the &
NOTE: If you are setting up your SmartCloud iNotes calendar for the first time, Thunderbird will prompt you for the following information. Enter your credentials as follows:
User Name: SmartCloud iNotes email address for web login
Password: SmartCloud iNotes password used for web login
5. Type the name of your choice into the Name
text area. Select the respective SmartCloud iNotes email account to be used as the organizer when creating a new event. Click Next
6. Click Finish