質問： IBM SmarterCloud Notes を利用しています。 新規メールを作成し、宛先に大文字と小文字が混在した外部インターネットメールアドレスを入力して送信したところ、メールは受信者に届きませんでした。 メールアドレス例

質問： IBM SmarterCloud Notes を使用していますが、特定のユーザーやグループをメールの宛先検索時に表示させたくありません。 特定のユーザーやグループを宛先検索画面では非表示とする設定はありませんか。 回答： 現在

質問 送信済みビューより、送信済みメールの回収ボタンを押すと、表示されるダイアログにはメールが既読でも回収するのオプションがあります。 しかし、このオプションにチェックしても既読のメールが回収されま

質問： IBM SmartCloud Notes の管理画面で、メールの管理 → 外部への転送 → 外部アドレスへの自動転送を許可しない。 にチェックを入れて設定した場合、組織全体の設定として有効化されます。 ユーザ単位で外部への

質問： SmartCloud Notes webで空白行を含むメールをドラフト保存後に開くと、空白行に半角スペースが自動的に入力されます。 当事象はInternet Explorerで発生し、FireFoxでは発生しません。 回答: SmartCloud Notes webでは、Internet Explorer

質問 ある特定のメールに、メールを送信すると以下のエラーの送信エラーレポートが届き、メールを送ることができません。 SmarterCloud Notesから送信できないメールアドレスはありますか。 Error transferring to xxxxxxxxxxxxx.xxx.xx

Some recipients of emails from a SmartCloud event might find that the body of the message is blank.

SmartCloud Engage posts and sends notifications when various actions take place. Notifications are by email or by the news feed on the Dashboard, or both. Service Action Steps to Initiate Notification Notification Type Who receives ...

Question: Is DomainKey Identified Mail (DKIM) supported on the SmartCloud Notes service? Answer: Currently DKIM is not an available option.

User wants to edit the content in the Event email notifications

Problem severity definitions for service requests for IBM Connections Cloud (formerly IBM SmartCloud for Social Business)

Problem: When installing the Meetings option kit the option to install the Microsoft Outlook plugin is not available even though Outlook 2010 is installed. Solution: This can occur when the trial version of Microsoft Outlook is installed and an associated registration key is not available from ...

This quick reference card will help get you started performing the most common tasks in the SmartCloud Notes web client. Using IBM SmartCloud Notes web

There's a situation where a user can have an invalid email address as their login ID when their Notes or iNotes subscription is deleted. The user may be without an email address that is known to SmartCloud iNotes and therefore will not be able to receive updates.

To complete the set up process for SmartCloud iNotes, complete the following steps: 1. Set up a DNS entry. 2. After the DNS entry validation process is complete, the LotusLive team generates the MX entry that needs to be set. Additional information for step 1: The DNS entry is used by the ...

There are specific criteria used to identify accounts used for sending spam messages.

Problem: Trying to create a new or migrated SmartCloud iNotes email address with a one character prefex, for example, "z@acmetest.com" is not allowed. Solution: This issue is currently under investigation. Until this is addressed, the solution is to increase the number of characters in the ...

Question :After sending a new email that email is not present in my sent items folder. Answer : A possible cause is the "Keep sent messages in Sent folder" option is not enabled. Below are the steps to fix this issue : Step 1. Log into your Lotuslive iNotes account and click on "My Mail" tab. Step ...

Question: What are the connection details for SmartCloud iNotes administrators for POP, IMAP and SMTP access. Answer: Administrators can view the connection details for the mail domain under the SmartCloud iNotes Admin option. Account details include connection information for POP, IMAP and SMTP ...

Possible reasons that your email message does not reach it's recipient

Question: When the host moderator starts the SmartCloud Meeting, a Send email report dialog box is displayed. What is the purpose of the dialog box? Answer: The dialog box allows the host moderator to generate an email automatically at the conclusion of the meeting. The email is a meeting ...

Q. Is it possible to import contacts from Gmail into SmartCloud Engage contacts? A. Currently SmartCloud Engage officially supports Contacts imported from the Lotus Notes and Microsoft Outlook email clients. The .csv file format used by both clients will import correctly. The Gmail web client ...

Inconsistent appearance of LotusLive Event emails across various email clients