Use the codes included in the error messages generated by IBM Lotus Connections to identify problems with the Profiles feature and find solutions to them.
Message | Cause | Solution |
CLFRNE: An error occurred inserting into the profiles extension table | General database error. This problem may be intermittent. | Test database connections using the WebSphere Application Server administration console. |
CLFRNE: The DB schema does not match the expected version {0}. Found version {1}. | The database schema does not match the version expected. | This indicates that that the installed version of Profiles does not match the database version. Either correct the installed database version or Profiles application. |
CLFRNE: There was an error querying the Communities server. If the problem persists please contact your system administrator. | Communication error between Profiles server and Communities server. | Contact the system administrator. |
CLFRNE: You are not authorized to perform that action. | User is attempting to perform unauthorized action. | Check that you are authorized to perform the specified action. |
CLFRNE: The content submitted is either invalid XML content or non-validating. | Indicates that content submitted via ATOM API is invalid. | Check the format of the submission. |
CLFRNE: The request is invalid. | A request was submitted that is not valid. | This occurs when performing operations against the ATOM API. Consult the ATOM API documentation for a list of valid operations. |
CLFRNE: This operation is not supported. | Http Method (PUT, POST, DELETE, ETC) is not supported by URL. | Please consult ATOM API documentation for a list of valid operations. |
CLFRNI: Virus scanning enabled, using server(s) {0} | Virus scanning is now enabled using the specified server or servers. | Informational message; no solution needed. |
CLFRN1001E: Exception raised while intializing resource caching service name
service>: . | The server encountered an error while initializing the resource caching service. | Report this problem to Customer Support. |
CLFRN1002E: Initialization options for resource RSIVD do not contain 'resourceIdRequestParameter'
specification. | The server encountered an error in the reverse proxy filter. | Report this problem to Customer Support. |
CLFRN1007I: Unknown invalidator type: . | The reverse proxy filter does not understand the invalidator type. | Check the type. |
CLFRN1008I: Invalid time to live value: | The reverse proxy filter does not understand the time to live value. | Check the value. |
CLFRN1009E: Exception raised while accessing cache service for id : . | The server encountered an error when accessing the cache service. | Report this problem to Customer Support. |
CLFRN1010W: Unable to find config file . | The server cannot find the reverse proxy configuration file. | Make sure the configuration file is present and valid. |
CLFRN1011E: Exception raised while parsing config file (): . | There is a problem with the reverse proxy configuration file. | Report this problem to Customer Support. |
CLFRN1013E: Exception raised while retrieving resource id: : . | The server encountered an error when attempting to retrieve the resource. | Check the database connection. |
CLFRN1014I: Unknown response setter type: . | The server does not understand the response setter type. | Informational message; no solution is needed. |
CLFRN1016I: Matching string , request headers are: . | The reverse proxy filter found a match. The request headers are as specified. | Informational message; no solution is needed. |
CLFRN1023I: Initializing Profiles Management | The Profiles management feature is starting. | Informational message; no solution is needed. |
CLFRN1027I: Stopping Profiles Management | The Profiles management feature is stopping. | Informational message; no solution is needed. |
CLFRN1057E: An error occurred querying the employee table | The server could not retrieve data from the EMPLOYEE table. | Check the database connection. |
CLFRN1058I: MiniReportChainCache size = . | The mini report to chain cache is of the specified size. | Informational message; no solution is needed. |
CLFRN1059I: Loading MiniReportChainCache from file. | The server is loading the mini report to chain cache from the file. | Informational message; no solution is needed. |
CLFRN1060E: An error occurred querying the photo table. | The server could not retrieve the image from the PHOTO table. | Check the database connection. |
CLFRN1061E: An error occurred deleting the profile tag. | The server could not delete the tag from the PEOPLE_TAG table. | Check the database connection. |
CLFRN1062E: An error occurred querying the employee type table. | The server could not retrieve data from the EMP_TYPE table. | Check the database connection. |
CLFRN1063E: An error occurred deleting the pronunciation file. | The server could not delete the audio file from the PRONUNCIATION table. | Check the database connection. |
CLFRN1064E: An error occurred querying the database. | The server could not retrieve data from the database. | Check the database connection. |
CLFRN1065E: Error retrieving IndexWriter. | The server cannot update the full text index. | If the error continues, shut down the server and restart. |
CLFRN1066E: An error occurred querying the organization table. | The server could not retrieve data from the ORGANIZATION table. | Check the database connection. |
CLFRN1067E: An error occurred inserting the pronunciation file. | The server could not insert the audio file into the PRONUNCIATION table. | Check the database connection. |
CLFRN1068E: An error occurred querying the work location table. | The server could not retrieve data from the WORKLOC table. | Check the database connection. |
CLFRN1069E: An error occurred inserting the photo. | The server could not insert the photo into the PHOTO table. | Check the database connection. |
CLFRN1070I: Elapsed time to load FullRprtToChainCache: | The full reports to chain cache was loaded in the specified amount of time. | Informational message; no solution is needed. |
CLFRN1071I: FullReportsToChainCache disabled. | The full reports to chain cache is disabled. | Informational message; no solution is needed. |
CLFRN1072I: MiniReportsToChainCache disabled. | The mini reports to chain cache is disabled. | Informational message; no solution is needed. |
CLFRN1073I: Full reporting chain cache size = . | The full reports to chain cache has the specified number of entries. | Informational message; no solution is needed. |
CLFRN1074E: An error occurred querying the profiles extensions table. | The server could not retrieve data from the PROFILE_EXTENSIONS table. | Check the database connection. |
CLFRN1074I: ProfilesObjectCache enabled | The Profiles object cache is now enabled. | Informational message; no solution is needed. |
CLFRN1075E: An error occurred updating the employee record. | The server could not update the profile in the EMPLOYEE table. | Check the database connection. |
CLFRN1075I: ProfilesObjectCache disabled | The Profiles object cache is now disabled. | Informational message; no solution is needed. |
CLFRN1076I: Elapsed time to load MiniRprtToChainCache: | The server took the specified time to load the mini reports to chain cache. | Informational message; no solution is needed. |
CLFRN1077I: entries expected in MiniReportChainCache. | The configuration indicates the specified number of entries expected in the mini reports to chain cache. | Informational message; no solution is needed. |
CLFRN1078E: An error occurred updating the profile tags. | The server could not update the tag in the PEOPLE_TAG table. | Check the database connection. |
CLFRN1079E: Error creating or retrieving PeopleIndexFactory implementation class. | The server could not connect to the full text indexing service. Full text search will not function properly. | Shut down the server and restart. If the error continues, report this problem to service. |
CLFRN1080E: Error retrieving lastUpdate from {0} : String is not formatted correctly: yyyy-mm-dd. | The full text index last update value saved to the file system has an invalid format. | If the error continues, use the administrative tasks to purge and reload the full text index. |
CLFRN1081E: Failed on parsing. | The server failed to parse the mini report to chain cache file. | Use the administrative tasks to force a reload of the cache or shut down the server and restart. |
CLFRN1082E: An error occurred updating the photo. | The server could not update the photo in the PHOTO table. | Check the database connection. |
CLFRN1083E: An error occurred deleting the photo. | The server could not delete the photo from the PHOTO table. | Check the database connection. |
CLFRN1084E: Error retrieving PeopleIndex. Stopping Indexing schedule. Disabling full-text indexing. | The server could not initialize the full text indexing service. The indexing service is disabled. | Shut down and restart the server. If the error continues, report this problem to Customer Support. |
CLFRN1085I: FullTextIndexingTask completed at | The full text index finished reloading at the specified time. | Informational message; no solution is needed. |
CLFRN1086E: Error searching full-text index. | An error occurred searching the full text index. | Shut down and restart the server. If the error continues, report this problem to Customer Support. |
CLFRN1087E: FAILED: Reports to chain reload: . | The server failed to reload the reports to chain cache. | Use the administrative tasks to force a reload of the cache or shut down the server and restart. |
CLFRN1088E: Error creating or retrieving PeopleIndexFactory implementation class. Skipping full-text search. | An error occurred connecting to the full text index. The full text search was skipped. | Shut down and restart the server. |
CLFRN1089E: An error occurred querying the pronunciation table. | The server could not retrieve the audio file from the PRONUNCIATION table. | Check the database connection. |
CLFRN1090E: An error occurred querying the country table. | The server could not retrieve data from the COUNTRY table. | Check the database connection. |
CLFRN1091E: Error with the active content filter. | An error occurred when filtering content entered by a user. The content was not filtered and was stored as entered by the user. | If the error continues, report the problem to Customer Support. |
CLFRN1092E: An error occurred updating the pronunciation file. | The server could not delete the audio file from the PRONUNCIATION table. | Check the database connection. |
CLFRN1093E: Error retrieving IndexReader. | The server cannot read the full text index. Full text search may not function properly. | Shut down the server and restart. |
CLFRN1094E: An error occurred querying the draft table. | The server could not retrieve data from the EMP_DRAFT table. | Check the database connection. |
CLFRN1095I: Reading in reports to chain data from . | The server is loading the mini reports to chain cache from the specified file. | Informational message; no solution is needed. |
CLFRN1096I: Loading MiniReportChainCache from DB. | The server is loading the mini reports to chain cache from the database. | Informational message; no solution is needed. |
CLFRN1097I: MiniReportsToChainCache enabled. | The mini reports to chain cache is enabled. | Informational message; no solution is needed. |
CLFRN1098E: An error occurred inserting the profile tag. | The server could not insert the tag into the PEOPLE_TAG table. | Check the database connection. |
CLFRN1099I: Organizational Structure functions are enabled. Init Report to chain caches if enabled. | Organization structure features are enabled in the configuration. If the report to chain caches are enabled they will be initialized. | Informational message; no solution is needed. |
CLFRN1100I: MiniReportChainCache will be initialized to . | The server is initializing the mini report to chain cache to the specified size. | Informational message; no solution is needed. |
CLFRN1101I: Elapsed time to write MiniRprtToChainCache to file: | The server took the specified amount of time writing the mini report to chain cache to the file system. | Informational message; no solution is needed. |
CLFRN1102E: An error occurred updating the draft profiles extension. | The server could not write data into the PROFILE_EXT_DRAFT table. | Check the database connection. |
CLFRN1103E: Error: index may be corrupted. | The full text index may be corrupted. Full text search will not function. | Use the administrative tasks to purge and reload the index. |
CLFRN1104I: MiniReportsToChainCache scheduled for | The mini reports to chain cache is scheduled to load at the specified time. | Informational message; no solution is needed. |
CLFRN1105I: FullTextIndexingTask starting at | The full text index refresh started at the specified time. | Informational message; no solution is needed. |
CLFRN1106E: Error writing lastUpdate value to . | The server encountered an error when writing the full text index last update time to the file system. | If the error continues, shut down and restart the server. |
CLFRN1107E: Error parsing query. | The server could not parse the full text query. | Try the search again. If the error continues, report the problem to Customer Support. |
CLFRN1108I: FullReportsToChainCache scheduled for | The full reports to chain cache will be loaded at the specified time. | Informational message; no solution is needed. |
CLFRN1109E: An error occurred querying the draft profiles extensions table. | The server could not retrieve data from the PROFILE_EXT_DRAFT table. | Check the database connection. |
CLFRN1111I: FullReportsToChainCache enabled. | The full reports to chain cache is enabled. | Informational message; no solution is needed. |
CLFRN1112E: An error occurred inserting into the draft profiles extension table. | The server could not write data into the PROFILE_EXT_DRAFT table. | Check the database connection. |
CLFRN1113I: MiniReportsToChainCache file = . | The mini reports to chain cache will be loaded from the specified file. | Informational message; no solution is needed. |
CLFRN1114E: An error occurred writing to the draft table. | The server could not write data into the EMP_DRAFT table. | Check the database connection. |
CLFRN1115E: An error occurred updating the profiles extension. | The server could not update the data in the PROFILE_EXTENSIONS table. | Check the database connection. |
CLFRN1116I: Organizational Structure functions are disabled. Do not init Report to chain caches. | Organization structure features are disabled in the configuration. The report to chain caches will not be initialized. | Informational message; no solution is needed. |
CLFRN1117E: An error occurred querying the profile tags table. | The server could not retrieve data from the PEOPLE_TAG table. | Check the database connection. |
CLFRN1118I: Error deleting doc. | The server was unable to delete the document from the full text index. | Try to delete the document again or use the administrative tasks to purge and reload the full text index. |
CLFRN1119E: An error occurred retrieving profile data. | The server was unable retrieve profile data from the database. | Check the database connection. |
CLFRN1120E: An error occurred. | The server encountered an error when processing the Atom request. | Check the logs for more information. |
CLFRN1121E: The requested Atom feed could not be built. | The server encountered an error when processing the Atom request. | Check the logs for more information. |
CLFRN1122E: No parameters were specified. | The issued request requires parameters. | See the product documentation for a listing of valid parameters. |
CLFRN1123E: No valid parameters were specified. | No valid parameters were supplied with the request. | See the product documentation for a listing of valid parameters. |
CLFRN1124I: ProfileLMCache enabled. | The profile last modified cache is enabled. | Informational message; no solution is needed. |
CLFRN1125I: ProfileLMCache disabled. | The profile last modified cache is disabled. | Informational message; no solution is needed. |
CLFRN1126I: ProfileLMCache refresh scheduled for | The profile last modified cache refresh is scheduled for the specified time. | Informational message; no solution is needed. |
CLFRN1127E: Error retrieving ProfileLMCache. | The server encountered an error with the profile last modified cache. | Shut down the server and restart. |