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IBM Lotus Notes/Domino 8.5 Forum (includes Lotus Notes Traveler)



Feedback Type
Subject broke my bookmark.nsf (but we fixed it)
Product Area
Technical Area
Platform
Release
I killed notes (xkill) when it locked up again this last time. When Notes started back up I clicked on Mail and got the attached screen shot.

I can still get to my Calendar. My Notes guru had me try File -> Open -> LN Application -> Server -> mail -> my mailbox, but that didn't work.

then, we stoped notes, and deleted Cache.NDK. Starting Notes backup put it into a look, here is an exert from an strace:

gettimeofday({1225293147, 950578}, NULL) = 0
poll([{fd=5, events=POLLIN}, {fd=4, events=POLLIN}, {fd=10, events=POLLIN}, {fd=14, events=POLLIN|POLLPRI}, {fd=16, events=POLLIN|POLLPRI}, {fd=17, events=POLLIN|POLLPRI}, {fd=18, events=POLLIN|POLLPRI}], 7, 50) = 0
gettimeofday({1225293148, 1051}, NULL) = 0
gettimeofday({1225293148, 1115}, NULL) = 0
read(4, 0x98e497c, 4096) = -1 EAGAIN (Resource temporarily unavailable)
read(4, 0x98e497c, 4096) = -1 EAGAIN (Resource temporarily unavailable)
read(4, 0x98e497c, 4096) = -1 EAGAIN (Resource temporarily unavailable)


Then I killed -9 it (-15 didnt work).

Next I started the app back up from a terminal so I could watch any terminal output. Once the application started, I told it to log into same time and then before I did anything else I looked at the terminal. This is the last output:

ReflectorsResponse.load: reading 2reflectors
ReflectorsWithIDResponse.load: reading 2 reflectorsWithID
10/29/2008 10:14:21 AM Dynamic Client Configuration started
10/29/2008 10:14:21 AM Initializing Dynamic Client Configuration
10/29/2008 10:14:21 AM Dynamic Client Configuration updating policy information
10/29/2008 10:14:21 AM Dynamic Client Configuration: Returned an error adding policy information to the address book: Note item not found
10/29/2008 10:14:21 AM Dynamic Client Configuration: Applying policy bookmarks
10/29/2008 10:14:21 AM Dynamic Client Configuration updating location information
10/29/2008 10:14:21 AM Dynamic Client Configuration updating location information using policy
10/29/2008 10:14:21.47 AM [01419:00002--1245854000] DynConfig> Found $DPLocked field: $DPLocked on policy note. Copying to location doc
10/29/2008 10:14:21.47 AM [01419:00002--1245854000] DynConfig> Found $DPLocked field: $DPLockedUnstripped on policy note. Copying to location doc
10/29/2008 10:14:21 AM Dynamic Client Configuration updating location information using policy
10/29/2008 10:14:21.47 AM [01419:00002--1245854000] DynConfig> Found $DPLocked field: $DPLocked on policy note. Copying to location doc
10/29/2008 10:14:21.47 AM [01419:00002--1245854000] DynConfig> Found $DPLocked field: $DPLockedUnstripped on policy note. Copying to location doc
10/29/2008 10:14:21 AM Dynamic Client Configuration updating location information using policy
10/29/2008 10:14:21.48 AM [01419:00002--1245854000] DynConfig> Found $DPLocked field: $DPLocked on policy note. Copying to location doc
10/29/2008 10:14:21.48 AM [01419:00002--1245854000] DynConfig> Found $DPLocked field: $DPLockedUnstripped on policy note. Copying to location doc
10/29/2008 10:14:21 AM Dynamic Client Configuration updating location information using policy
10/29/2008 10:14:21.48 AM [01419:00002--1245854000] DynConfig> Found $DPLocked field: $DPLocked on policy note. Copying to location doc
10/29/2008 10:14:21.48 AM [01419:00002--1245854000] DynConfig> Found $DPLocked field: $DPLockedUnstripped on policy note. Copying to location doc
10/29/2008 10:14:21 AM Dynamic Client Configuration shutdown


Then I clicked on the mail icon. Here is the output I received:

2008/10/29 10:15:55.905 SEVERE err.quotaservice.getDocumentStoreProperties.serviceexception ::class.method=com.ibm.notes.mail.quota.services.QuotaService.getDocumentStoreProperties() ::thread=Worker-11 ::loggername=com.ibm.notes.mail.quota.widget.Thermometer

com.ibm.csi.types.ServiceException:
at com.ibm.csi.notes.internal.xml.parser.sax.ErrorReader.newServiceException(Unknown Source)
at com.ibm.csi.notes.internal.NotesRuntimeDelegate.getDocumentStoreProperties(Unknown Source)
at com.ibm.notes.mail.quota.services.QuotaService.getDocumentStoreProperties(Unknown Source)
at com.ibm.notes.mail.quota.services.QuotaService.hasQuota(Unknown Source)
at com.ibm.notes.mail.quota.widget.Thermometer$9.run(Unknown Source)
at org.eclipse.core.internal.jobs.Worker.run(Unknown Source)
2008/10/29 10:15:55.908 SEVERE err.csinavviewpart.retrievelocationname.expetion ::class.method=com.ibm.rcp.csiviews.viewpart.CSINavViewPart$27.run() ::thread=Worker-5 ::loggername=com.ibm.rcp.csiviews.viewpart.CSINavViewPart

com.ibm.csi.types.ServiceException:
at com.ibm.csi.notes.internal.xml.parser.sax.ErrorReader.newServiceException(Unknown Source)
at com.ibm.csi.notes.internal.NotesRuntimeDelegate.getDocumentStoreProperties(Unknown Source)
at com.ibm.rcp.csiviews.viewpart.CSINavViewPart$27.run(Unknown Source)
at org.eclipse.core.internal.jobs.Worker.run(Unknown Source)
2008/10/29 10:15:55.906 SEVERE An error occurred during fetching user name. ::class.method=com.ibm.rcp.csiviews.viewpart.CSINavViewPart$23.run() ::thread=Worker-12 ::loggername=com.ibm.rcp.csiviews.viewpart.CSINavViewPart

com.ibm.csi.types.ServiceException:
at com.ibm.csi.notes.internal.xml.parser.sax.ErrorReader.newServiceException(Unknown Source)
at com.ibm.csi.notes.internal.NotesRuntimeDelegate.getDocumentStoreProperties(Unknown Source)
at com.ibm.rcp.csiviews.viewpart.CSINavViewPart$23.run(Unknown Source)
at org.eclipse.core.internal.jobs.Worker.run(Unknown Source)
2008/10/29 10:15:55.927 SEVERE CLFNM0003E: Error getting outline actions for navigator ::class.method=com.ibm.rcp.csiactions.providers.CSIActionProvider.getCSIActions() ::thread=Worker-19 ::loggername=com.ibm.rcp.csiactions.providers.CSIActionProvider

com.ibm.csi.types.ServiceException:
at com.ibm.csi.notes.internal.xml.parser.sax.ErrorReader.newServiceException(Unknown Source)
at com.ibm.csi.notes.internal.NotesDesignDelegate.getOutlineActions(Unknown Source)
at com.ibm.rcp.csiactions.providers.CSIActionProvider.getCSIActions(Unknown Source)
at com.ibm.rcp.csiactions.providers.CSIActionProvider.getCSIOutlineActions(Unknown Source)
at com.ibm.rcp.csiactions.providers.CSIActionProvider.setRuntimeOutline(Unknown Source)
at com.ibm.rcp.csiviews.viewpart.CSINavViewPart$25.run(Unknown Source)
at org.eclipse.core.internal.jobs.Worker.run(Unknown Source)
2008/10/29 10:15:55.928 WARNING CLFNM0254W: CSI Returned null or No Actions for com.ibm.csi.notes.runtime.internal.types.NotesRuntimeDocumentStore@76b476b4:com.ibm.csi.notes.runtime.internal.types.NotesRuntimeOutline@13dc13dc ::class.method=com.ibm.rcp.csiactions.providers.CSIActionProvider.getCSIActions() ::thread=Worker-19 ::loggername=com.ibm.rcp.csiactions.providers.CSIActionProvider
2008/10/29 10:15:55.929 SEVERE CLFNM0052E: Getting the outline design failed while populating a model with the elements of this document store com.ibm.csi.notes.runtime.internal.types.NotesRuntimeDocumentStore@76b476b4 ::class.method=com.ibm.rcp.csiviews.providers.CSINavigatorModel.fetchCsiInfo() ::thread=Worker-13 ::loggername=com.ibm.rcp.csiviews.providers.CSINavigatorModel

Then we exited the application, and removed my ~/lotus/data/notes/bookmark.nsf, started up Notes, selected to use default bookmark.nsf page, and voila.. working

Thanks.

-Greg

Feedback number WEBB7KVKXZ created by on 04/23/2014

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