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1. Introduction
The IBM WebSphere Dashboard Frameworks alert escalation feature provides a powerful way to escalate issues when they are not attended to. The feature allows you to define a type of alert, and specify someone to whom that alert should be escalated based on certain ... |
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The configuration here only describes in detail how to configure SMS notification on the server side. How to subscribe some alert by SMS is the same with by Email. 1. Setting up sms.xml
{code:}
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Alerting Concepts is available as a PDF download from the following location: http:www.ibm.comdeveloperworkswebspherezonesportaldashboarddwwalerts It contains information about the following alerting concepts: Alerting components
Alerting responsibilities
Alerts engine ... |
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This .zip file contains Javadoc for the Alerts Engine API. Extract the contents, keeping the folder structure intact, to a local directory. Open the file called help-doc.html for an explanation of the contents of the file and links to the Javadoc pages. The .zip file can be downloaded ... |
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You can create an application that displays alert names, category names, and bookmark names as localized text by leveraging the User Resources feature. Define property entries in a resource bundle file UserResources.properties, which is included with WebSphere Dashboard Framework. When the Alerts ... |
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You can create an application that alerts users to important annotations through the My Alerts portlet or through e-mail. When you create a project with annotations, include the WebSphere Dashboard Framework Alerts Module and Alerts Scheduler feature sets to enable alerting. Then in the Manage ... |
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WebSphere Dashboard Framework comes with a pre-defined alert definition that defines how annotations are handled if they are flagged as alerts. The annotation alert definition is stored in the WEB-INF/solutions/alerting/xml_persistence/alert_defs/annotation folder. The file is named ... |
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There are two configurable caches in the Alerts module. The alert cache is used for the evaluated result. The database persistence cache is used in a production environment in which you have set up a database persistence manager. Setting up the alert cache Go to the ... |
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Scheduling alerts in a vertical cluster
Create a Dashboard project the includes the Alerts Scheduler feature set. Develop other dashboard portlets in this project. In Eclipse, disable the automatic scheduler startup for the project: Open the file ... |
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The default Escalation Handler, AlertAgeEscalationHandler.java, implements an escalation rule based on alert age. Follow these steps to use the Java interface EscalationHandler.java to develop a custom escalation handler. Write a class to implement EscalationHandler.java (for example, ... |
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The Alerts engine calls the "processNotifications" method to retrieve alert notification content. This method is found in the email.model and sms.model under "WEB-INF/models/solutions/alerting/notifiers." The processNotifications method passes in all the necessary parameters to form the content, ... |
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Schedule options for an alert definition are shown on the Automated Notification page of the Manage Alerts portlet. You can customize the pre-defined list of schedule options to add, delete, or overwrite schedules. The list is stored in the notificationSchedules.xml file under the ... |
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Follow the tips in this article to find and resolve problems with alerts. Alerts logging
When you have a problem with alerts, check the log files to get more information. Portal Server/logs/SystemOut.log
Portal Server/logs/SystemErr.log
WEB-INF/logs/alertsEngine.txt Turn ... |
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Follow these steps to enable e-mail notifications for the Alerts module. Make sure the Scheduler feature set is installed into your project. Edit the following settings in the email.xml file in WEB-INF\solutions\alerting\xml_persistence\notifier_defs, then save the file and deploy it to the ... |
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For external alert definitions, the Alerts module enables you to push external alerts through a Web service. Enabling a Dashboard Framework model for a Web service only makes sense for standalone Web application deployments, so you have to create a separate project and deploy it as an ... |
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The Alerts module uses XML file persistence manager by default, but you can migrate to a database persistence manager. These instructions assume you have already created a WebSphere Dashboard Framework project, enabled alerts for the project, and deployed the project to the Portal server. ... |